Riley Karr Email and Phone Number

-Show and lease apartment units to future residents with a highdegree of customer service, while meeting monthly lease quotas.-Develop and maintain ongoing resident retention-Deliver excellent customer service by helping upset residents solveproblems and come up with solutions-Conduct move out inspections and complete former residents FinalAccount Statements-Responsible for collecting rent, eviction filings, & meeting delinquencygoals-Manage monthly & daily reports such as Daily Activity, Pre-Close andMonth End Accounting

-Manage all marketing aspects of the property including social media,resident events, and outreach-Shop competitor properties in the market and update weekly marketreport numbers-Make daily sales calls to prospects and renewal calls to currentresidents to increase prelease percentage for the next year-Conduct property tours to future residents and train leasing staff onmock tours and sales calls

*Manage entire marketing program overseeing social media content creation, event calendars, promotion design and production and creation and scheduling of all mass marketing emails.*Increased leasing renewals by overhauling and improving the renewal campaign plan which included material redesign, higher renewal goals and more renewal events. *Create and manage weekly work schedules, task lists and daily marketing activities for five leasing agents. Source, recruit and onboard new leasing agents as required. Audit and sign off on all new leases and lease files.*Increased lease volume and renewals by immediately replying to all inquiries, representing property at housing fairs and university sporting events and by planning and executing unique and engaging resident and leasing events.

* Increased brand awareness and followers 75% on social media channels, LinkedIn, Facebook and Pinterest, by streamlining and designing engaging scheduled posts.* Expanded Pinterest following significantly by creating unique graphics, posting daily and by linking YouTube videos and blogs directly from the company website.* Differentiated Texas Green's brand position, increased audience and educated customers through filming the Ask The Experts Radio Show distributed through iHeartMedia.

* Enhanced customer experience and contributed to efficient operations by assisting customers with pet intake, cleaning the clinic and cages, administering medicines and feeding and walking boarded pets.