Riley S. Email & Phone Number

- Researches and documents current applications and business processes- Co-manages the product backlog for a project or team- Facilitates different Scrum Events for development teams- Implements and maintains working agreements for Scrum teams- Meets with stakeholders to gather requirements for requested features

Mountville, Pennsylvania, United States

- Acted as a liaison for the production floor and the Customer Engagement Associates- Trafficked ads through production workflow- Contacted corporate marketing departments for businesses that require higher approval of artwork- Met with the team for new process improvement or implementation for the production floor- Trained new employees

Lancaster, Pennsylvania, United States

- Created, managed, and cleared orders for customers as requested - Ran reports daily to ensure orders are billed and shipped correctly- Kept track of shipping plant capacity to make sure the plant staff can handle the orders that day- Sent out invoices, confirmations, and plant details to customers- Answered customer emails, instant messages, and calls in.

Lancaster, Pennsylvania Area

- Applied self-directed practices while meeting production goals- Lead and contributed to process changes, special projects, and external program improvement- Trained new employees- Set realistic timetables to keep projects on target while still meeting workload expectations

Mountville, Pennsylvania, United States

- Delivered quality results while contributing to the production of print and digital advertisements- Acted as a liaison between merchants, sales, and the production staff through ad trafficking and pagination programs- Worked in a collaborative team to meet weekly expectations