Riley Hart Email & Phone Number

Raleigh, North Carolina, United States

Atlanta, Georgia, United States

-Led the fulfillment efforts for the Southeast region for REVELxp including partner relationships, management of local staff and vendors, and processes for successful game days across 6 states and 14 collegiate and NFL properties.-Develop efficiencies to assist the launch of the fulfillment department prior to the 2022 season to provide support and cover gaps between sales and production teams.-Ensurde all event sales are accounted for properly and communicated to production teams to streamline sales process and inventory needs to guarantee events can be executed on game day.-Managed a team of 7 full-time staff members dedicated to the fulfillment efforts across the Southeast.-Supported all vendor relationships including but not limited to catering, signage, security across all Southeast properties.

Atlanta, Georgia, United States

-Contributed to over $1.4M in 2021 annual sales for the Southeast Region, including a record breaking year in non-partner event sales for metro Atlanta-Sold and executed the largest outdoor event company-wide for the 2021 Peach BowlProspected for the state of Georgia to drive revenue for events statewide with managerial focus toward current partnerships with Mercedes-Benz Stadium, the Georgia Institute of Technology, and the University of Georgia-Tracked both the inbound and outbound sales process including but not limited to sales calls, emails, and in-person meetings in Salesforce-Fulfilled all sales via guest logs, quality control support, and onsite management when necessary for all partner events and any additional event rentals-Strengthened relationships with current partners to expand REVELxp offerings and full-scope fan experience services within the entire state.

Athens, Ga

-Managed all premium seating areas for University of Georgia Athletics with an emphasis on Football, Basketball, and Gymnastics. -Developed strategic plans for hiring, training, scheduling, and managing as many as 100 game day employees-Maintained a high level of customer service as it relates to event management and donor relations within the premium hospitality areas for UGA football, basketball, gymnastics and baseball games-Planned and executed additional rental events on behalf of UGA Athletics at GAH facilities

Irving, Texas

-Performed industry research to stimulate lead generation and promote development and departmental growth-Helped manage the Playoff Premium program, specifically aiding with sales calls, email marketing, tracking and fulfillment as well as client servicing-Assisted with prospecting for new sponsorship leads along with fulfillment for current sponsors and their respective contractual assets-Developed various marketing collateral such as email graphics, forms and other assets for both internal and external purposes-Participated in implementation and execution of pregame and postgame hospitality amenities for Playoff Premium clients at the CFP National Championship

Athens, Georgia Area

-Aided in the management of all premium seating areas for University of Georgia (UGA) Athletics-Coordinated the hiring, scheduling and overall management of the Georgia Athletic Hospitality (GAH) student staff-Hands on event management in coordination of hospitality areas for UGA football, basketball, gymnastics, and baseball-Consistent donor communication as it relates to premium seating management

Athens, Georgia Area

-Acted as a personal contact between consumers and Georgia Bulldog Athletics in hopes of selling tickets for UGA sporting events-Conducted inbound/outbound sales calls and logged the details of each call through Salesforce CRM to track consumer information and the overall sales process-Operated within the Paciolan ticketing system to manage customer accounts and process ticket sales-Delivered fan experiences as a part of the UGA Marketing Team for home sporting events, providing and facilitating fans with facility tours, sideline passes and photo opportunities

Athens, Georgia Area