Fueled by a passion for innovation and technology, I eagerly embraced the opportunity to shape the future at XBS, spearheading our newly established third-party and OEM software solutions initiative. As a recognized subject matter expert across more than 25 cutting-edge software solutions, I have been pivotal in crafting dynamic go-to-market strategies that have not only expanded our footprint within existing accounts but also captured new business, driving 70% in net new regional revenue in 2023.I thrive on collaboration and strategic partnership, working closely with regional sales teams to unearth opportunities for upselling and cross-selling, and leading the charge in product discovery, demonstrations, and negotiations. My role involves forging partnerships with software vendors to solidify our status as a leader in market solutions, continuously enhancing our product offerings to elevate customer success, and refining sales processes that have improved our profitability to 43% regionally in 2023.My customer-centric approach, combined with a knack for problem-solving and a commitment to building trust within my teams, has enabled me to consistently exceed my sales quotas—by an average of 118%—and sustain a regional revenue growth rate of 34.15% since my return. This journey is not just about selling; it's about leading change and driving success in an ever-evolving technological landscape.

Embracing a new challenge, I transitioned to a dynamic role at a smaller, innovative company, spearheading sales for a cutting-edge third-party SaaS solution. This opportunity allowed me to significantly broaden my skills and responsibilities, from marketing and product development to sales operations and customer onboarding.I focused on developing high-level commercial accounts, both new and existing, enhancing our offerings with web-to-print storefronts, print-on-demand, fulfillment, and kitting services on a global scale. Working in this agile company environment enabled me to wear multiple hats and make a substantial impact across various aspects of the business, further deepening my expertise and influence in the industry.

In my role at Xerox, I leveraged my experience as a sales representative to not only meet but exceed customer expectations, achieving a remarkable 96% aftermarket renewal rate. My passion for customer success fueled every aspect of my work, from fostering cross-functional collaboration with service and supply teams to implementing strategic initiatives that significantly enhanced our aftermarket business.As a dedicated strategist and leader, I took the lead in customer discovery sessions and developed initiatives for process improvement, pricing, and presentations. My commitment to leadership also included coaching a team of eight sales representatives, empowering them to successfully cultivate, qualify, and close deals. This role provided the invaluable opportunity to share my knowledge and passion with others in sales, an aspect of my work that I find deeply fulfilling.

After a thorough search for technical sales opportunities, I was thrilled to embark on a new chapter at Xerox as a Document Workflow Consultant. In this role, I thrived, surpassing my goals and achieving an impressive 136% of my annual hardware quota for copiers and printers in my first 8 months. My success was driven by a proactive sales strategy that included rigorous tele-prospecting, effective cold-calling, and strategic appointment setting, which allowed me to expand both new and existing business relationships.Committed to continuous professional development, I consistently seek opportunities to enhance my product knowledge and refine our processes. This commitment empowered me to effectively communicate the unique value of our solutions, ensuring that prospects and customers receive exceptional service and results.

After graduating from college, I ventured into the professional world, initially unsure of my career path amid a challenging job landscape. My journey began with a role in servicing invisible fence solutions, where I also had the opportunity to upsell products and services directly to customers. It was in this position that I discovered a profound passion for sales.This role was pivotal—it laid my foundation as a trusted advisor, highlighting the importance of leveraging deep product knowledge and firsthand experience. My affinity for sales became undeniable when I achieved a milestone, outselling our entire dedicated sales division in just one month as a service technician. This success marked a clear path for my career, and I’ve been dedicated to excelling in sales ever since.

While pursuing my degree, I had the invaluable opportunity to work part-time as an Operations Manager for my father's company, specializing in the installation of surface drains and field apparatus. In this role, I led initiatives that significantly boosted efficiency and profitability, achieving a remarkable 17% increase in margins. My strategic efforts focused on developing and implementing a comprehensive process improvement plan that effectively reduced labor costs and shortened project timelines across the Northeast region of the United States.I developed a robust pricing model and established a project tracking system that maintained strict control over all processes from start to finish, ensuring consistent profit margins. My responsibilities included conducting detailed operational process analyses and providing clear communication of project statuses, while adeptly resolving any operational challenges to keep projects aligned with strategic objectives.Collaboration was essential to our success. I worked closely with suppliers, general contractors, and subcontractors to ensure that our pricing and scheduling strategies were seamlessly integrated with our operational goals.This early leadership experience not only shaped my professional approach but also deepened my commitment to operational excellence and strategic project management.