Kimberly Riley Email & Phone Number

An experienced social work professional pivoting into a career in human resources, bringing a strong background in managing employee relations and facilitating training programs. In previous roles, I served as a primary point of contact for employee inquiries, delivering exceptional service while addressing a range of HR-related issues. Expertise includes utilizing case management tools and learning management systems to resolve inquiries efficiently, akin to handling HR cases and maintaining knowledge bases. Experience with employee assistance programs and HR functions such as onboarding, training, and conflict resolution aligns well with the responsibilities of supporting HR operations and ensuring a seamless employee experience. Adept at navigating HR systems, maintaining accurate records, and developing process documentation, making me well-suited to manage HR transactions, benefits inquiries, and policy-related questions effectively.