Riley Pool Email & Phone Number

Tulsa, Ok, Us

Monroe, Louisiana , Us

• Authored comprehensive documentation of commonly used features within the Versa SD-WAN platform, ensuring effective distribution and accessibility across multiple teams.• Designed and implemented an SD-WAN Automation Portal, delivering significant time savings and enhancing operational efficiency• Provided expert support in troubleshooting and resolving complex design challenges, ensuring seamless project delivery.• Established SD-WAN testing environments both on-premises and in the cloud (AWS and Azure), enabling the team to evaluate and refine innovative network solutions.

Monroe, Louisiana , Us

• Contributed to the design and implementation of SD-WAN solutions for the organization’s largest customer, encompassing 2,500+ devices.• Developed and deployed automation strategies to streamline workflows, reducing manual effort and increasing team efficiency.• Partnered with project management, voice, security, and activation teams to deliver comprehensive, end-to-end network solutions.• Oversaw provisioning orders, ensuring timely and accurate configurations while proactively addressing and resolving potential challenges.• Acted as a Subject Matter Expert (SME) for multiple features of the Versa SD-WAN platform, providing technical guidance, team support, and comprehensive documentation.

Monroe, Louisiana , Us

• Design and implement advanced SD-WAN solutions using Versa's FlexVNF platform to optimize enterprise LAN and WAN environments.• Collaborate with customers to develop customized network migration strategies, ensuring efficient integration of Internet, MPLS, and Voice solutions.• Configure and troubleshoot advanced networking protocols, including BGP, OSPF, and EIGRP, while optimizing route selection and failover mechanisms.• Enhance network security by implementing firewall policies, IDS/IPS, and secure VPN configurations, including site-to-site and cloud-based solutions • Utilize advanced QoS techniques to optimize traffic flow, minimize latency, and prioritize critical network applications.

• Developed and implemented new processes and guidelines for Dayco’s Pricing Department, establishing a foundation for streamlined and efficient operations.• Overhauled customer pricing strategies for top-tier clients, successfully eliminating products with negative margins to enhance profitability.• Analyzed historical data to forecast costs and revenues, providing actionable insights that enabled the Purchasing team to negotiate more favorable supplier agreements.

Ft Worth, Tx, Us

• Conducted detailed sales data analyses to develop and communicate pricing strategies to Branch Managers and Sales Teams, ensuring alignment and successful implementation to enhance profit margins.• Delivered new Standard Operating Procedures (SOPs) and enhanced reporting functionality to Executive Management, resulting in company-wide adoption that improved margins and safeguarded against losses during vendor cost increases.• Performed comprehensive financial analyses to evaluate the effectiveness of implemented pricing strategies, driving data-informed decision-making.• Collaborated with Operations, IT, and the Product File Team to verify accurate costing for over 500,000 products across 33 branches in four states.• Managed all financial reporting and presentations during Morrison’s acquisition of EP Supply, ensuring accurate and timely delivery of critical data.• Played a key role in two ERP system conversions: migrating Morrison from a legacy system to Eclipse ERP and transitioning EP Supply’s Eclipse system to Morrison’s platform, with a strong focus on data validation and system integrity.• Oversaw month-end accounting and financial processes at EP Supply, consistently delivering finalized financial reports to management on the first business day after month-end.

• Ensured compliance with regulatory standards by accurately reporting oil and gas revenue to the Office of Natural Resources Revenue (ONRR).• Supported team members in resolving revenue verification discrepancies, fostering accuracy and efficiency across reporting processes.• Forecasted monthly revenues by analyzing historical trends, ensuring precise cash position management and strategic planning.

• Directed all financial operations, including budgeting, forecasting, and compliance with tax regulations, ensuring fiscal health and operational efficiency.• Negotiated vendor contracts and supplier agreements, achieving cost savings while maintaining high-quality standards.• Built strong relationships with local (city/county) governments to streamline permit application and approval processes.• Personally oversaw customer interactions, including sales consultations and on-site assessments, to deliver tailored solutions for storm shelter installations.• Developed and implemented processes that optimized purchasing and supply chain management, driving efficiency and reducing costs.

• Developed and executed performance-based marketing strategies that increased traffic and sales, consistently surpassing performance goals.• Built and maintained strong relationships with partners, negotiating terms, and ensuring alignment with brand objectives.• Monitored and analyzed campaign performance using analytics tools to identify trends, optimize strategies, and maximize ROI.• Designed and implemented creative marketing materials, including ad copy, landing pages, and email campaigns, to enhance engagement and drive conversions.• Stayed ahead of industry trends, adopting innovative strategies and tools to remain competitive in a fast-paced digital landscape.

Eden Prairie, Mn, Us

• Ensured timely login of commitments within a 24-hour SLA, proactively identifying potential title issues to maintain workflow efficiency.• Conducted weekly follow-ups on all outstanding title issues, confirming the status of property taxes, utility bills, assessments, and HOA/Condo dues to ensure compliance and accuracy.• Managed daily follow-ups on properties under contract to resolve outstanding title issues promptly, ensuring alignment with the first scheduled closing date and achieving a 70% SLA success rate as per client contract terms.• Generated and analyzed daily reports for direct-report team members, verifying alignment with daily, weekly, and monthly performance goals.• Led conference calls with satellite offices not meeting monthly goals, fostering collaborative solutions and establishing clear timelines for corrective actions.• Provided expert guidance and support to direct-report team members, assisting with complex research to clear outstanding title issues. For issues requiring litigation, coordinated with the Special Assets team to present research and recommended resolutions.

New York, Ny, Us

• Streamlined workflow processes to achieve a 250% increase in the volume of monthly leads, driving significant growth in operational efficiency.• Contributed to the success of the MetLife Advice team, enabling a 50% increase in companies served and a 70% expansion in individual clients utilizing services.• Designed and implemented fully and semi-automated databases and functions, significantly enhancing productivity for key lead-generation sources.• Collaborated on, audited, and verified previously compiled data to support the development of a self-service web application, ensuring accuracy and reliability.• Solely developed and maintained an Access/VBA database, centralizing data previously housed in Excel while incorporating future-proof attributes to meet evolving needs.• Designed workflows to monitor daily file receipt, processing status, and departmental distribution, ensuring seamless operations and accountability.

Master Of Business Administration (M.B.A.), Accounting & Financial Analysis

Bachelor Of Business Administration, Finance