Assist senior leadership in formulating strategies to identify and secure new business opportunities.Serve as the primary contact between the company and its external stakeholders.Oversee the maintenance of the Customer Relationship Management (CRM) system.Manage contract amendments, monitor out-of-scope work, process change orders, and contract renewals to adapt to evolving project requirements and stakeholder needs.Monitor and manage budgets associated with contracts to maintain financial oversight.Represent the company at relevant tradeshows and industry events. Provide strategic input to enhance organizational processes based on stakeholder feedback and identified trends in the market. Contribute to the development of innovative solutions to meet stakeholder needs and improve service delivery.

Serve as a resource and primary point of contact for co-supervisors, staff, researchers and students.Prepare and manage interviews and contracts for staff, researchers and students.Organize meetings to align the JRH research site priorities with those of CRIR and CISSS Laval.Plan and participate in research outreach activities (research start up procedures, clinical and research activities, study workshops and knowledge transfer).Manage all research site requests, resources and activities (conferences, student orientation, visits from national and international researchers and students). Manage operational procedures and ensure compliance with the CRIR and CISSS ethics committees.Develop, prepare and monitor annual departmental budget.Generate detailed reports and present results to relevant stakeholders.

Contribute to knowledge transfer strategies and workshops and identify gaps to ensure proper understanding and implementation of research projects in a clinical setting Manage project start-up (clinical trial documents, rehabilitation program, study feasibility, resource requirements, budget and schedule) to support clinical programs. Initiate and support process improvements for compliance and data enrollment to ensure seamless publication of clinical results.Manage study operations timelines to meet promised objectives.Proactively identify potential barriers that may affect the enrollment process and resolve them in a timely manner. Review clinical data, source documentation, case report forms, and site regulatory records for accuracy, completeness, and ethical compliance. Contribute to the Health Canada and US Federal Food and Drug Administration approval processes and participate in the company's Nasdaq listing.

First point of contact with all members of the clinical study team and sponsor.Manage all phases of pre-study, site set-up, follow-up, and close-out activities related to Traumatic Brain Injury and Multiple Sclerosis research projects (site selection; meetings with key individuals; preparation of space, equipment, and budget; patient recruitment; staff and patients scheduling; GCP-ICH trainings, REB documents submission).Participate in the development of workshops to assist in the mentoring of research staff. Monitor study site compliance with protocol, standard operating procedures and all regulatory requirements.Act as a resource and primary liaison between the research team, principal investigators, PERFORM center staff (Concordia University) and the CRO (JSS Medical Research).Ensure the protection of patient rights and welfare. Maintain study records according to ethical regulations (informed consents, patient materials, source documents, study materials), monitor the Clinical Trial Management System (Medrio) with the CRO, and prepare study closure. Assist in the writing and submission of manuscriptsPresent clinical trial results at provincial, national and international conferences.

Assist in the development of clinical research protocols, generate preliminary study budgets and manage all steps necessary to initiate internal studies.Develop and submit various protocols to the REB (develop, review and submit the protocol; obtain REB approval and submit any study modifications).Coordinate research projects and generate innovative ideas for new clinical trials.Manage the recruitment and screening of potential subjects with chronic obstructive pulmonary disease, lung cancer or metabolic syndrome.Manage data collection, perform data analysis and write scientific manuscripts. Present at provincial, national and international conferences.