‐ Managing the design and development of web platforms that meet the client’s business objectives‐ Developing communication strategies‐ Monitoring and reporting on analytics metrics‐ Conducting competitive, online presence and target audience analysis‐ Reporting on the effectiveness of content and digital campaigns- Managing on-ground activations with a digital dimension, and related results reporting‐ Managing internal and external expectations pre-campaign and ensuring post- launch success‐ Working on new pitches and strategies, researching potential business.

- Managing the design and development of local and global websites as well as mobile applications and delivering multiple work streams within an account to agreed scope, timings, budget and quality- Working closely with project team from User Experience and User Interface design to front-end and backend development in different languages (.Net, PHP, HTML5)- Interpreting and consolidating client briefs- Developing project plan, executing project reporting and tracking project variances against budgeted work- Developing trusted relationships with clients in Lebanon, Gulf and Europe and understanding their requests- Assigning tasks for all team members, planning project releases and ensuring that different teams meet committed delivery dates- Managing and monitoring progress using system and procedure tools- Dealing with off-shore e-commerce website development teams based in India using custom system and procedure tools as well as MS Project- Developing metrics and reports, running project status meetings and coordinating them with PMO- Having strong project communication with different teams using calls, meetings and Skype chats- Monitoring Google Analytics results and reporting to clients- Anticipating potential scope issues and proactively addressing internally- Working with client’s third party agencies and suppliers to jointly scope, manage and deliver campaigns when appropriate- Accurately quoting jobs and keeping the client regularly updated with any additional costs

- Consulting clients on best practices and trends for their requirements and needs- Preparing proposals, renewals and pricing based on client requirements- Preparing project, communication and creative briefs to be circulated internally- Liaising with, and acting as the link between the client and agency by maintaining regular contact with both, ensuring that communication flows efficiently- Following-up on the projects and aligning to meet deadlines- Writing reports for clients and internal team as needed- Ensuring the timely and successful delivery of solutions according to client needs and objectives- Working closely with the project team, in order to maintain a continuous knowledge of project status and identify potential issues and opportunities within or related to the project

- Meeting with clients and understanding their requirements- Brainstorming and building marketing strategies based on communication brief- Analyzing competitive activities - SWOT analysis- Creating content and calendars different social media platforms of clients (Facebook, Twitter, LinkedIn and Instagram)- Meeting with suppliers and getting quotations for online advertising- Adding listings and booking online advertisements on local directories- Liasing with clients to ensure that deliverables are aligned with the initial brief- Designing flyers and online social media posts, using Adobe Photoshop- Preparing digital presentations for solutions that are based on client brief- Looking for potential clients online and selling company services

- Creating and running an awareness and customer satisfaction survey for clients and stakeholders- Inputting and analyzing results of the survey in excel and SPSS- Preparing a digital presentation showing findings of the survey as well as recommendations for the company- Preparing marketing and media plans for clients- Getting quotations from media suppliers- Preparing proposals and digital presentations for clients- Monitoring local and international Real Estate news about the company (newspapers, magazines, social media, etc.)

- Greeting customers and serving efficiently and courteously on the shop floor in order to ensure the provision of the highest standards of customer service in the shopping experience- Replenishing and re-merchandising stocks on the shop floor on an on-going basis in order to ensure maximum range and product availability at all times- Ticketing, arranging and displaying merchandise, under the direction of the Merchandiser/Manager in order to promote sales- Helping customers locate and select cosmetics, fragrances and accessories by providing them with proper advice if required in order to assist in purchase decisions- Maintaining solid knowledge of current sales and offers, policies regarding exchanges in order to ensure store policies are adhered to at all times

- Arranging meetings- Preparing official invoices and receipts to clients and suppliers- Being responsible for filing all required documents in the necessary places- Dealing with suppliers and arranging meetings to discuss necessary points for the event under the supervision of the event manager- Following the running order during the event- Being present at the event site from opening till closure