Vp, Data & Ai Solution Engineering & Operations
Current
2023 - Present
~3 yrs 7 mos
AeroLeads people directory · profile
Robert Mangum Email & Phone Number
Transformation through Analytical Driven Personalization & Insights
at
Universal Parks & Resorts
1 work email found
@westpac.com.au
3 phones found area 407
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Transformation through Analytical Driven Personalization & Insights
Location
Charlotte, North Carolina, United States
Who is Robert Mangum? Overview
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Quick answer
Robert Mangum is listed as Transformation through Analytical Driven Personalization & Insights at Universal Parks & Resorts, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at westpac.com.au, phone signal with area code 407, and a matched LinkedIn profile for Robert Mangum.
Robert Mangum previously worked as VP, Data & AI Solution Engineering & Operations at Universal Parks & Resorts and Director Data & Insights at Dave & Buster'S Inc.. Robert Mangum holds Bachelor Of Arts - Ba, Management Of Information Services from Univeristy Of Central Florida.
Company email context
Email format at Universal Parks & Resorts
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{first}.{last}@westpac.com.au
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AeroLeads found 1 current-domain work email signal for Robert Mangum. Compare company email patterns before reaching out.
Profile bio
About Robert Mangum
Enabling Personalized Interactions at scale utilizing data driven insights to replicate the deep customer knowledge and individual experiences inherent to small-town business interactions achieving strategic business growth, ROI, and great customer & employee experiences. Delivered through complex problem-solving skillset with deep experience in deriving and optimizing timely and relevant omni-channel insights from obscure and big data sets in large complex organizations. Established and managed teams across the Data-Driven Insights Life Cycle from the Design (Strategy) and Build (Technology), through the Run (Optimization) phases.
Listed skills include Analytics, Business Intelligence, Information Technology, Business Analysis, and 46 others.
Current workplace
Robert Mangum's current company
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7 roles · 4 years
Robert Mangum work experience
A career timeline built from the work history available for this profile.
Director Data & Insights
Mar 2021 - Feb 2023
Director Data Experiences
Providing Marketing and Data Insight Subject Matter Expert (SME) services to clients looking to establish or transition to an analytics insight driven culture end-to-end from Design (Strategy) to Build (Technology) to Run (Optimization). Shifting from traditional database marketing to a Customer Data Platform delivering Know Your Customer (KYC) personalized and relevant interactions executed through agile methodologies in large complex organizations.
May 2018 - Mar 2021
Director, Data Driven Experiences
Reported to the Chief Customer Officer and tasked with launching the Data Experience team to design, build and operationalize customer insights. Established a startup mentality utilizing agile methodologies to drive rapid learnings successfully delivering personalized and relevant insights to drive value while improving service experience across digital and human interactions.Developed and deployed a Customer Data & Decisioning Platform modeled on customer interactions delivering a near real time omni-channel (digital, call-center, physical) multi-brand interactions supporting Descriptive, Predictive, and Prescriptive analytics.Evolved NPS to a Recovery & Experience Optimization program forming the Customer Recovery team t0 resolve poor experiences and migrating to a centralize experience environment enabling the a Continuous Improvement Process (CIP) to identify, prioritize, and optimize experiences.
Jan 2016 - Apr 2018
Crm, Marketing Technology Development, Director
The Walt Disney Company
Sep 2012 - Jan 2016
Mgr, Cmr Global Technology Initiatives
The Walt Disney Company
Leading the Global Technology Initiatives focusing on creating, managing, and delivering on the Five Year CMR Technology Roadmap.
Oct 2005 - Sep 2012
Information Technology Senior Analyst
The Walt Disney Company
Aug 1998 - Oct 2005
2 education records
Robert Mangum education
Bachelor Of Arts - Ba, Management Of Information Services
Univeristy Of Central Florida
Digital Transformation And Strategy
Massachusetts Institute Of Technology
FAQ
Frequently asked questions about Robert Mangum
Quick answers generated from the profile data available on this page.
What company does Robert Mangum work for?
Robert Mangum works for Universal Parks & Resorts.
What is Robert Mangum's role at Universal Parks & Resorts?
Robert Mangum is listed as Transformation through Analytical Driven Personalization & Insights at Universal Parks & Resorts.
What is Robert Mangum's email address?
AeroLeads has found 1 work email signal at @westpac.com.au for Robert Mangum at Universal Parks & Resorts.
What is Robert Mangum's phone number?
AeroLeads has found 3 phone signal(s) with area code 407 for Robert Mangum at Universal Parks & Resorts.
Where is Robert Mangum based?
Robert Mangum is based in Charlotte, North Carolina, United States while working with Universal Parks & Resorts.
What companies has Robert Mangum worked for?
Robert Mangum has worked for Universal Parks & Resorts, Dave & Buster'S Inc., Delta Consulting Associates, Inc., Westpac Group, and The Walt Disney Company.
How can I contact Robert Mangum?
You can use AeroLeads to view verified contact signals for Robert Mangum at Universal Parks & Resorts, including work email, phone, and LinkedIn data when available.
What schools did Robert Mangum attend?
Robert Mangum holds Bachelor Of Arts - Ba, Management Of Information Services from Univeristy Of Central Florida.
What skills is Robert Mangum known for?
Robert Mangum is listed with skills including Analytics, Business Intelligence, Information Technology, Business Analysis, Data Warehousing, Project Management, Crm, and It Strategy.
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