Rima Shetye
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Rima Shetye Email & Phone Number

Senior Customer Success Specialist at dmg events
Location: Dubai, United Arab Emirates, United Arab Emirates 7 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Customer Success Specialist
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size

Who is Rima Shetye? Overview

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Quick answer

Rima Shetye is listed as Senior Customer Success Specialist at dmg events, a company with 401 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Rima Shetye.

Rima Shetye previously worked as Customer Success Specialist at Dmg Events and Marketing at Dmg Events. Rima Shetye holds Mba, Marketing from University Of Wollongong Dubai.

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Email format at dmg events

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dmg events

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Profile bio

About Rima Shetye

Experienced and dedicated customer experience professional with a strong background in the Dubai events industry for over 10 years. Collaborative team player, known for my outgoing and positive demeanor. A proven track record of building strong relationships with clients and designing marketing campaigns suited for their brand building, community outreach and generating leads, both online and offline. Ensured the smooth running of high-profile corporate conferences and exhibitions worth USD 30 million across the Middle East region by utilizing skills of project management, problem-solving, relationship management, on-site coordination, and team management.

Current workplace

Rima Shetye's current company

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dmg events
Dmg Events
Senior Customer Success Specialist
dubai, dubai, united arab emirates
Website
Employees
401
AeroLeads page
7 roles

Rima Shetye work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Specialist

Current

Dubai, United Arab Emirates

  • Recognized as the Customer Engagement Champion for '23-'24 among 50+ marketing professionals at dmg events MEAA
  • Managing 1000+ exhibitors as their main point of contact across Design, Hospitality and Entertainment division worth USD 30 million
  • Analyzing client objectives and drafting tailored solutions to meet their brand building requirements
  • Serving as a primary point of contact for sponsors and exhibitors, addressing inquiries, providing marketing guidance, and ensuring satisfaction
  • Established agency for hosted buyer programs across portfolio resulting in 53% savings and increased meeting success and participation
  • Overseeing the contractual staff assisting on exhibitor marketing and tele-sales for hosted buyers
Oct 2023 - Present

Customer Success Specialist

Dubai, United Arab Emirates

  • Developed and maintained an online marketing manual for sponsors and exhibitors, improving efficiency in the marketing strategy process
  • Worked closely with the marketing team to create impactful exhibitor newsletters, product spotlights and produce promotional content
  • Created segmented marketing campaigns for exhibitors which resulted in the company receiving 7000+ contacts from exhibitors, including client and wish-list
  • Managed sponsor & exhibitor social media engagement, driving a 20% growth in event-related interactions
  • Managed onsite sponsor & exhibitor requests, including video testimonials and other promotional activities
  • Implemented data-driven segmentation strategies resulting in personalized exhibitor marketing approaches
Jul 2021 - Sep 2023

Marketing

Dubai, United Arab Emirates

  • Achieved remarkable website visits exceeding 33K, showcasing proficiency in adapting to dynamic circumstances while executing The Big 5 Digital Festival Africa virtual event in midst of COVID-19 pandemic
  • Worked on different content platforms such as Hootsuite and ContentCal for social media management. Leveraged tools like Adestra for email campaigns, WordPress and Umbraco for website content management, and.
  • Created segmented marketing campaigns for exhibitors and speakers which resulted in receiving 4000+ contacts from exhibitors and speakers
  • Served as a central point of contact for exhibitors, seamlessly managing all crucial communication aspects
  • Skillfully handled media partnership planning & negotiation
Aug 2019 - Feb 2021

Assistant Project Specialist

United Arab Emirates

  • Developed and implemented the digital marketing plan to ensure online brand building and efficient lead generation
  • Ensured content and design for adverts, web banners, roll-ups, etc. were as per the strategy/agenda to maximize event awareness
  • Coordinated with sponsors, PR, and supporting partners to understand project requirements resulting in successful shows
  • Spearheaded cross-functional teams to achieve project milestones, delivering high-quality exhibitions on time and within budget
Jan 2018 - May 2019

Team Leader - Events & Delegate Acquisition

United Arab Emirates

  • Operations:
  • Managed end-to-end event logistics, including site selection, vendor negotiations, and onsite staffing, ensuring seamless execution and attendee satisfaction
  • Acted as the primary liaison for sponsors/partners, providing detailed event information and overseeing contract fulfilment
  • Produced comprehensive event booklets, conducted onsite monitoring, and delivered post-event reports to attendees, optimizing overall event success Delegate Acquisition:
  • Led a team of eight associates to achieve target registrations averaging 500 per event, through effective resource allocation and management
  • Successfully managed delegate ticket sales across diverse industries and events, meeting, or exceeding sales targets for individual events
May 2013 - Jul 2016

Hr Co-Ordinator

Expertise in end to end recruitment co-ordination activities, Conducting interviews of the candidate, Maintenance of MIS report of all the employees, Updating the MIS on daily basis.

Jun 2010 - Oct 2011

Executive Assistant

Atlantis Pool Solutions

Dealt with client queries, Coordination for sales pitches, Prepared detailed sales presentations and reports, Meetings with prospective clients, Follow-up with suppliers.

Oct 2009 - May 2010
Team & coworkers

Colleagues at dmg events

Other employees you can reach at dmgevents.com. View company contacts for 401 employees →

3 education records

Rima Shetye education

Mba, Marketing

University Of Wollongong Dubai

Pursuing MBA from UOWD.

FAQ

Frequently asked questions about Rima Shetye

Quick answers generated from the profile data available on this page.

What company does Rima Shetye work for?

Rima Shetye works for dmg events.

What is Rima Shetye's role at dmg events?

Rima Shetye is listed as Senior Customer Success Specialist at dmg events.

Where is Rima Shetye based?

Rima Shetye is based in Dubai, United Arab Emirates, United Arab Emirates while working with dmg events.

What companies has Rima Shetye worked for?

Rima Shetye has worked for Dmg Events, Strategic Marketing & Exhibitions, Expotrade Global, Zenta Pvt. Ltd., and Atlantis Pool Solutions.

Who are Rima Shetye's colleagues at dmg events?

Rima Shetye's colleagues at dmg events include Josh Low, Sowmya Yellappa, 别赌会, Neha Gangwani, and Leony Dsilva.

How can I contact Rima Shetye?

You can use AeroLeads to view verified contact signals for Rima Shetye at dmg events, including work email, phone, and LinkedIn data when available.

What schools did Rima Shetye attend?

Rima Shetye holds Mba, Marketing from University Of Wollongong Dubai.

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