A versatile IT professional with over 3 years of experience in software engineering, web development, digital marketing, and IT support management. I began my journey as an Intern Software Engineer, working on diverse projects that utilized JavaScript, TypeScript, PHP, React.js, and Angular.js. My expertise grew as I transitioned into Web Application Development, contributing to the customization and enhancement of platforms like WordPress and Shopify.As a Digital Marketing Manager, I led campaigns that significantly boosted brand awareness and customer engagement for a pet supplies company, showcasing a meticulous blend of strategic planning, content creation, and data analysis. My role demanded both technical acumen and creative strategy, resulting in tangible growth and heightened customer interaction.Now, as a Tech Support Manager, I thrive in high-pressure environments, managing teams, delivering technical support, and resolving complex issues for international clients. My passion for technology and problem-solving drives me to constantly improve processes and customer service. With my background in digital marketing, I possess a unique skill set that bridges the gap between IT solutions and business needs, ensuring impactful, innovative results.Currently pursuing a BEng in Software Engineering, I am dedicated to further honing my technical expertise while staying ahead of industry trends and delivering efficient, collaborative, and customer-focused solutions.