Working as Accounting Specialist to manage customers/clients/vendors data in QuickBooks on daily basis by working with Ordering and Fulfillment Teams.• Daily data management using QuickBooks for several orders/invoices received from customers/clients/vendors.• Coordinate with Order Fulfillment Teams for constant updates, and payment verification for orders.• Monthly reconciliation to identify gaps in accounting data for determining next steps of filling missing/inaccurate data.• Parallel effort on Maghaya accounting software for shipping clients accounts management.

Working as Project Coordinator cum Accounting Specialist to handle translation projects from multiple vendors on daily basis. Carry out Quick Books related activities for projects also on daily basis.• Efficiently attend vendors for translation projects, also examiners and testers for verification of translation jobs.• Coordinate with translators across multiple countries to forward them translation jobs and follow-up with them actively and regularly to meet vendors timelines• Understand strengths of translators according to speed and efficiency to meet short translation jobs for quick turn-around to vendors.• Ensure translation jobs accuracy with cross verification testers to provide flawless completed jobs to vendors.• Follow-up with vendors for payment of translation jobs in timely manner and provide payments to translators and testers to continue maintaining healthy relationships.

Working as Cashier on dedicated register for sales. Attend customers for purchase, return, exchange, opening credit card accounts; explain promotional offers and holiday specials.• Efficiently attend customers for purchase, return or exchange by cash, credit card, debit card or gift cards/store credits• Quickly complete cash register transactions for customers by keeping minimum wait and maximum quality service, thus receiving compliments from customers and appreciation from managers• Understand latest fashion styles and give recommendations to customers about newly launched products in accordance to their age group• Maintain regular stock pile in front and keep a check in inventory for restocking and ordering• Consistently explaining customers about in-store specials, holiday promotions and benefits for obtaining Gap store credit cards

Working as Cashier on dedicated register for sales. Attend customers for purchase, return, exchange, opening credit card accounts; explain promotional offers, donation programs and holiday specials.• Greet customers gracefully for helping them make a purchase, return or exchange without any difficulty• Explain customers about current promotions and holiday specials for increasing sales• Inform customers about Macy’s store credit cards and benefits they can avail for opening the card• One of highest numbers of credit cards applications by any associate in Macy’s Woodbridge: 225 in 3 months• Maximum sales registered by department in October 2009: Outstanding Department award of the month• One of the highest numbers of “Thanks for Sharing” donation program offered and sold: 150 in 3 months• Several times associate recognitions for “Extreme Sellers”

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Manage high volume and target oriented workload within a large retail & distribution products company.• Maintain day-to-day inventories for all the seasonal and regular products• Call customers for new products, seasonal product promotions and follow-up for existing orders satisfaction.• Successfully delivered/maintained goal of $25000/month of products ordering/selling/delivery/billing.• Helped to increase customer base from 300 to 350, by recommending word-of-mouth and taking advantage of references from existing customers.

Attend customers daily to serve fresh baked cookies in an outlet mall of this populated Chicago suburb.• Maintain day-to-day inventories for all the seasonal and regular cookie products.• Greet and thank customers for their business, ask for their satisfaction and interest in new/additional products/promotions.• Successfully maintained goal of most promising customer service of Mrs Fields store in the outlet mall.

Manage small/medium/large events by delivering most satisfactory services that fit to customers business and budget requirements.• Meet with event manager and customers to get detailed requirements about event, by understanding their business model and budget scope.• Coordinate with team members regarding tasks deadline and thus ensuring successful team effort towards successful event.• Regularly interact with event manager regarding creative ideas/ task updates/logistic issues toward event betterment• Helped to increase events from 15 to 20 per month, by developing strong relations with customers, highest customer satisfaction and remarkable creative and cost-saving ideas; thus getting profit up by 10-15% YoY.