Rinaldo Mendes

Rinaldo Mendes Email and Phone Number

Sales Manager at Phoenix Technology Consultants - Whatsminer's Middle East Exclusive Distributor at Phoenix Store @ Phoenix Store
Rinaldo Mendes's Location
Dubai, United Arab Emirates, United Arab Emirates
About Rinaldo Mendes

Rinaldo Mendes is a Sales Manager at Phoenix Technology Consultants - Whatsminer's Middle East Exclusive Distributor at Phoenix Store at Phoenix Store.

Rinaldo Mendes's Current Company Details
Phoenix Store

Phoenix Store

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Sales Manager at Phoenix Technology Consultants - Whatsminer's Middle East Exclusive Distributor at Phoenix Store
Rinaldo Mendes Work Experience Details
  • Phoenix Store
    Sales Manager At Phoenix Technology Consultants - Whatsminer Middle East Exclusive Distributor
    Phoenix Store Jul 2020 - Present
    Dubai, United Arab Emirates
  • Emirates
    Senior Cabin Crew
    Emirates May 2015 - Jun 2020
    United Arab Emirates
     Developed strong global acumen by working with a multitude of people from almost every nationality as well as travelling to and learning from all parts of the world. Ensuring consistent delivery of quality services through continuous performance management of crew in accordance to company standards and procedures.  Ensuring optimum customer service levels with a motive to achieve customer delight.  Adherence to protocols with a focus on safety, cost, punctuality and customer experience to ensure standardization on all routes.  Leveraged interpersonal skills and customer focus to upsell products and enrolled new customers in loyalty programs. Maintained professionalism under pressure during challenging situations and used problem-solving skills to find ways out of conflict situations. Assisting in scaling up duty-free sales and overseeing In-flight entertainment services Creating official reports, and handling documents pertaining to customs and immigration.
  • Jet Airways
    Cabin Crew Incharge
    Jet Airways May 2010 - Jan 2015
     Leading service operations and ensuring exemplary service to all passengers with a prime motive to make customer experience memorable by keeping the flight environment friendly and professional at the same time. Mentored new crew members and managed the continuous performance management of crew in compliance with the company policies and procedures. Identified areas of enhancement and executed corrective action to upscale service standards. Increasing Business Revenues to higher levels by encouraging crew members to upsell inflight services and by promoting duty free sales. Management of on-board documentation and voyage reports. Excelled customer service ratings by ensuring quality service provided at its optimal standards.
  • Intelenet Global Services Private Ltd.
    Customer Service Associate
    Intelenet Global Services Private Ltd. Sep 2009 - Apr 2010
    Mumbai, Maharashtra, India
     Verification of pertinent rail data for customers as per their requests. Apprising customers on allied promotional discounts of rail ticket bookings.
  • Wipro Limited
    Customer Service Agent
    Wipro Limited Sep 2007 - Sep 2008
     Managing databases and process flows pertaining to online airline booking. Discrepancy management through liaison with internal teams in case of customer grievances.
  • 3G Capital
    Customer Service Associate
    3G Capital Dec 2006 - Sep 2007
    Mumbai Metropolitan Region
     Apprising Customers on postpaid mobile network services and resolving associated queries.

Rinaldo Mendes Education Details

Frequently Asked Questions about Rinaldo Mendes

What company does Rinaldo Mendes work for?

Rinaldo Mendes works for Phoenix Store

What is Rinaldo Mendes's role at the current company?

Rinaldo Mendes's current role is Sales Manager at Phoenix Technology Consultants - Whatsminer's Middle East Exclusive Distributor at Phoenix Store.

What schools did Rinaldo Mendes attend?

Rinaldo Mendes attended Our Lady Of Salvation High School, St. Andrew's College Of Arts, Science And Commerce.

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