Alberto Rincón Email and Phone Number
Alberto Rincón work email
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Alberto Rincón personal email
Looking forward to keep developing myself in communication area where i can relate the IT and Technology Transfer. Seven years experience in diverse customer areas, technical support and services. Master Studies in Germany in International Technology Transfer Management. 20% travel availability.SKILLS & QUALIFICATIONS- Target group-oriented communication- International Management with Business Development Orientation- Presentation and moderation- Intercultural Competence : Germany 7 years and Studies- Customer Service for Latin America , US , Spain, UK and PhilippinesQualified for: - Quality Management - Business Start-ups- International Marketing - Multicultural Management- Supply Chain Management -. Int. Business Strategies / Financing- Project Management - Technology Transfer Basics - Organising Services (after sales) - Technology Assestment- Management of Innovation and Consulting Methods- International Intellectual Property and Contract Management
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Engineer SupportDiit Ag Jan 2017 - PresentBerlin Und Umgebung, Deutschland -
Foreign Language InstructorVolkshochschule Berlin Mitte Sep 2015 - Jul 2017BerlinResponsibilities:•Incorporation of technology resources such as activboards, online video resources, language training software and apps.• Continuous collaboration with colleagues to share and improve instructional strategies for planning, preparation and control of learning units.•Target group-oriented communication and assessment for Spanish.•Presented and moderated communication activities for groups up to 18 persons.
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Foreign Language InstructorGls Sprachenzentrum Jan 2009 - Dec 2014Berlin Area, Germany• Part in the design of courses units following the standards of the Common European Framework of References for Languages.• Part of the Evaluation and Selection committee in charge of working material.• Elaboration of monthly reports about the development and aims achieved with the working groups.• Designed and presented interactive language lessons.• Incorporation of technological resources for teaching.• Coaching other colleagues in the use of technology resources.• Teaching business courses to company managers.• Assisted in the translation and improvement of the website’s Spanish version content.
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Service AgentArvato Customer Services Jan 2008 - May 2008Potsdam Area, GermanyResponsibilities:•Tailored solutions to each customer on the travel industry.•Web Support for the British and Spanish market•Meetings attendance for the constant improvement of coworkers, exchanging experiences on the different markets. -
Desktop Support EngineerCemex Oct 2006 - Aug 2007Monterrey Area, MexicoResponsibilities:•Remote Support and general configurations working along with Tier 2 and 3 agents and engineers.•Lotus Notes expert, VPN configurations, creation of keys, support of company´s Web applications•Identified and resolved malfunctions pertaining to system access for co- workers and managers.•International contact with clients : Latin-American, US, Philippines, comparing performances and determining the cause of IT issues. •Installation and updates of corporate applications.•Part of the team responsible for the analysis of performance in the Support Department. -
Internship It Support DepartmentBiblioteca Magna Universidad Autónoma De Nuevo León Oct 2005 - Feb 2006Monterrey Area, MexicoResponsibilities:•IT Managers Assistant•Trained coworkers in Software usage for the library and Office programs•Hardware support, assembling and maintenance to PC and to Servers. •Documentation and troubleshooting to network interface issues. • On-site support.
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Service AgentTeleperformance Mexico Jan 2003 - Oct 2003Monterrey Area, MexicoResponsibilities:•Resolve product and service problems by clarifying the client´s complaint. •Implemented marketing campaigns for customer retention, working closely with the marketing department. Ensuring client´s need, concerns or problems are met, producing a positive impact in the revenue of the company. •Assist and trained clients on an ongoing basis on products and services.
Alberto Rincón Education Details
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International Technolgy Transfer Management -
Business Engineering -
Universidad Autónoma De Nuevo LeonSystems Administration Engineering (Information Technology) -
Google Online Seminar
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Universidad Autónoma De ZacatecasHistory With A Focus In Mexico
Frequently Asked Questions about Alberto Rincón
What company does Alberto Rincón work for?
Alberto Rincón works for Diit Ag
What is Alberto Rincón's role at the current company?
Alberto Rincón's current role is Support Engineer bei DiIT AG.
What is Alberto Rincón's email address?
Alberto Rincón's email address is al****@****diit.de
What schools did Alberto Rincón attend?
Alberto Rincón attended Beuth University Of Applied Sciences Berlin (Formerly Technische Fachhochschule Berlin), Distance Learning Institute, Beuth University Of Applied Sciences Berlin, Universidad Autónoma De Nuevo Leon, Google Online Seminar, Universidad Autónoma De Zacatecas.
Who are Alberto Rincón's colleagues?
Alberto Rincón's colleagues are Hendrik Blei, Adil U., Peter Eichhorn, Melanie Phan, Roman Win, Sachin Mlg, Nellie Di.
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Alberto Rincon
Security Professional | Physical Security, Engineering @ Allied UniversalLos Angeles, Ca
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