Ringo Zhong Email & Phone Number

上海

• As an individual consultant, work on consultant project, help customer to do e-commerce business analysis, focus on business requirement, system requirement, operation process, etc. Some projects included as:
• 360 video shop: A platform that enables customer to buy online when watching videos. I participated in the strategy planning, and top level product roadmap of the total platform, which includes the e-commerce platform.
• Calorie ATM: A small program in WeChat to enable users to exchange calorie earned from physical exercising with valued merchandize or service. Setup a yearly product/feature plan, as well as operation plan, in order to.
• The e-commerce project execution planning of some fashion apparel and import consumer market brands.

Shanghai City, China

• The idea comes from Farfetch, which we build an online e-commerce platform, consolidate designer products, as well as famous luxury brand products, from offline boutiques, and sell to end customers through the internet.
• Based on the business target and workflow, designed the product roadmap. Built overall online product business and system requirement, including both customer frontend boutique operation backend.
• Build teams from scratch.
• Lead the UE/UX tasks.
• Using Google Analytics to track and optimize the user experience on site.

Shanghai

• Banggo.com belongs to Meters/Bonwe group. It is an online shopping mall focus on Apparel / Fastfashion / Lifestyle products, for MB brands, as well as other 100+ 3rd party brands.
• Based on the annual business target, built the business model transform plan. Lead the product team refactor the overall site, including the web\mobile site\APP, both frontend and backend, as well as the new.
• Communicate with technology team to allocate qualified and quantified resource to support the business, and manage the tech team allocated.
• Be responsible for communicating requirements to tech team, as well as robust and high efficiency requirement on Ops. Setup project plans, check milestones and control quality of the deliveries.
• Utilizing GA to track and optimize user experience on the sites (PC, WAP and APP).
• Manage outsourcing vendors and deliverables on non-core features.

Shanghai, China

• NAP is under Richmond, focuses on luxury e-commerce. As head of EC, I am in charge of the platform and website operation.
• Built the product and technology team.
• Built the website, manage the business/system requirement, setup operation process.
• Collaborated with warehouse, merchandizing, editorial teams, built mini fulcrum backend system, enable business workflow being processed through the system, with high efficiency and low error rate. Consolidate data to.
• In charge of architecture selection, setup up project plans, monitor project execution and quality.
• Setup monitoring / optimization system of the website, using GA to analyze and increase UX and conversion rate.

Shanghai, China

• Hot pepper is a Japanese company under Recruit group. It provides magazine based coupon service. In order to get bigger market share, at the end of 2009, the company decide to investigate on web services. I joined the.
• Build technology and operation team, from 0 to 14 colleagues.
• Be responsible of online business planning and implementation, define business and system requirement, both customer’s frontend and operation’s backend.
• Using Google Analytics to track user behavior and did website optimization.
• Make decision on the architecture, monitor the development projects, control the quality of the deliverables.
• Lead the Groupon business initialization and setup the whole business operation, in order to help the company to get bigger market share and penetration, manage the online tasks like site building, operation, digital.

• Mofile.com provides online file storage / photo album / video service.
• Position and design features based on the market needs, manage development, operation online and optimization.
• Coordinate resource for different project.
• Lead team analyze the market and competitors.
• Built all parts of the site, including file storage, online alum, video sharing and the first video ads affiliate network in China.
• Build tech team, match tech resources based on business needs.

上海

• ION Global is a subsidiary of China.com. It provides consulting and system development services to enterprise customers.
• Maintain existing customers and find new business opportunities. All customers contacted had new business with the company, without any customer lose. Contributed 50% of revenue for ION Global in 2002.
• Develop solutions and lead bidding process for import customers, setup new consulting architecture and service framework. Led or took part in almost all the important projects bidding processes, including Nike.
• Lead a 10-person team to provide system integration service to customers. The team turn over rate was zero.
• Provide business consulting and analysis service to customers, manage projects implementation. Led Nike Feature Order Management System and Ingra Micro PRM system as senior project leader, lead the requirement phase.
• Manage and implement the company’s internal management process. As a key member of management, setup the balance score card. As a project leader, led the implementation of SFA system in Shanghai and Guangzhou office..

上海 / 美国 Richmond

• Navion is R&D center setup by Capital One, the fourth biggest Credit Card issuer in the US. Ringo has spent one year working in the US in Capital One during his professional work in Navion.
• Manage projects and implement the business consulting work. Led the implementation of Capital One HR Tier 8 Online Assessment Project. Implemented Capital One Call Center Supporting system. Provided business and system.
• Trained the Capital One US technology team on Software Engineering, OOAD and Project Management Process.
• As the key member of Software Engineering Process Group, led the definition and implementation of Requirement Management, OOAD and Change Management Process, also took part in the definition and implementation tasks in.

Bachelor'S Degree, Computer Science

Master, Software Engineering