As a Customer Relationship Manager at Pilates 2021, I am responsible for remotely managing customer interactions and ensuring excellent client experiences. I handle inquiries, resolve issues, and maintain strong relationships with our valued customers, driving satisfaction and loyalty. My role focuses on delivering top-notch service and fostering positive engagement, contributing to the company's success and growth.

1. Freelance Indonesia-English TranslatorExecuted precise and culturally sensitive translation projects, ensuring seamless communication between Indonesian and English stakeholders. Maintained linguistic integrity while adapting content for diverse industries, including legal, marketing, and technical sectors.2. ProofreaderApplied meticulous proofreading techniques to enhance the quality and accuracy of translated materials. Ensured adherence to grammar, syntax, and style guidelines, contributing to flawless and polished final deliverables for clients.3. CopywriterCrafted compelling and engaging copy for various marketing materials, advertisements, and online content. Leveraged a deep understanding of both the Indonesian and English languages to create impactful narratives that resonate with target audiences.4. Client Relationship ManagementCultivated trusting relationships with clients, understanding their unique requirements and tailoring linguistic solutions accordingly. Received positive feedback for timely and accurate deliverables, contributing to client satisfaction and fostering long-term partnerships.

1. Handling for Anabbellashop Online Shop in Shopee Indonesia2. Taking for F&Q from more than 999+ buyers per day3. Coordinating with more than six different types of shipping companies every day4. Answering complaints and giving the best resolution for both, consumer and seller to make it win-win solution for more than 5 complaints per day5. Checking more than 500 purchases per day6. Analyzing selling data for more than 500+ products7. Research the last trending products for Managing catalogue for every 3 months

1. Giving educational information about business and a new project for customers2. Helping the financial sector with input data from successful paymentsHave an experience as a web content writer and user experience designer3. Can write it both in English and Indonesia4. Can make content by myself or given by the client5. Can finish one project in 2 hours for around 500 words per language by request

Giving educational information about business and a new project for customers. Helping the financial sector with input data from successful payments.