Started in August 2020 as a side income.

Started as a Supervisor. Was involved in the setting up of the Flagship store in Jewel knows as Naiise Iconic. Worked with close to 30 staff (management & rank&file).Promoted to Store Manager in January 2020.The Gift Bar - Custom gift wrapping, wax seal, hot foil stamping.The Pantry - Coffee & tea, cakes.Cashier duties.Sales reports (daily & monthly)RosteringInventoryLiasing with vendorsHiringOnline order fullfillment. Customer service… Show more Started as a Supervisor. Was involved in the setting up of the Flagship store in Jewel knows as Naiise Iconic. Worked with close to 30 staff (management & rank&file).Promoted to Store Manager in January 2020.The Gift Bar - Custom gift wrapping, wax seal, hot foil stamping.The Pantry - Coffee & tea, cakes.Cashier duties.Sales reports (daily & monthly)RosteringInventoryLiasing with vendorsHiringOnline order fullfillment. Customer service (online & retail floor)Setting sales targets (beginner level)Setting up store , tearing down store)Brands trainingStaff training Show less

Formed & managed a team of 6 (full-timers & part-timer) to set up the cafe.Event management.Creating new signature drinks. Worked with chef to discover new menu. Scheduling. Stock inventory. Ordering. Maintaining cafe hygiene and standards.

Started as a Supervisor promoted as Asst Restaurant Manager within year. Managed a team of 15. Handles the retail store (within the bistro itself)Stock count, ordering. Achieving sales targets (bistro & retail)Rostering. Customer service.