Rinil P R
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Rinil P R Email & Phone Number

CRM Consultant | Getlead CRM | Helping businessess grow smarter at DigiHut Automation Systems
Location: Bangalore Urban, Karnataka, India 3 work roles 1 school
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Current company
Role
CRM Consultant | Getlead CRM | Helping businessess grow smarter
Location
Bangalore Urban, Karnataka, India

Who is Rinil P R? Overview

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Quick answer

Rinil P R is listed as CRM Consultant | Getlead CRM | Helping businessess grow smarter at DigiHut Automation Systems, based in Bangalore Urban, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rinil P R.

Rinil P R previously worked as CRM Product & Solution Consultant at Digihut Automation Systems and Client Success Associate at Unified Voice Communication Pvt Ltd. Rinil P R holds Bachelor Of Arts - Ba, English Language And Literature, General from Bharathiar University.

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Email format at DigiHut Automation Systems

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DigiHut Automation Systems

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Profile bio

About Rinil P R

Highly motivated and results-driven Client Success Associate with more than 2 years of experience in delivering exceptional customer service and cultivating strong client relationships. Possessing a deep understanding of client needs and business objectives, I am dedicated to driving client satisfaction, retention, and revenue growth. Skilled in providing personalized support, resolving issues promptly, and implementing effective strategies to ensure client success. Strong collaborative and communication abilities enable me to work seamlessly with cross-functional teams to achieve shared goals. Proficient in CRM systems and data analysis to identify opportunities for improvement. Committed to delivering outstanding service and contributing to the overall success of the organization.

Current workplace

Rinil P R's current company

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DigiHut Automation Systems
Digihut Automation Systems
CRM Consultant | Getlead CRM | Helping businessess grow smarter
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3 roles

Rinil P R work experience

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Crm Product & Solution Consultant

Current

Kerala, India

Responsible for providing the best Lead Management and CRM experience to customers across the globe.

Sep 2023 - Present

Client Success Associate

  • Provided business insight to senior stakeholders and help define customer experience
  • Served as advocate for software and assist clients with questions and/or concerns
  • Identified ways to improve onboarding, customer support, and account management processes
  • Escalated and resolved issues in a timely manner
  • Developed trusted relationships with new and existing clients and ensure satisfaction with software product.
Nov 2021 - Aug 2023

Customer Support Engineer

Thrissur, Kerala, India

  • Provided prompt and efficient technical support to customers via phone, email, and chat, ensuring timely resolution of inquiries and issues.
  • Diagnosed and resolved technical problems by utilizing troubleshooting techniques and product knowledge, resulting in a 30% reduction in average resolution time.
  • Documented customer interactions, inquiries, and resolutions accurately in the CRM system, maintaining a comprehensive knowledge base for future reference and efficient issue resolution.
  • Collaborated with cross-functional teams, including developers and quality assurance, to escalate and address complex technical issues, ensuring seamless customer experience and issue resolution.
Jan 2019 - Nov 2021
1 education record

Rinil P R education

FAQ

Frequently asked questions about Rinil P R

Quick answers generated from the profile data available on this page.

What company does Rinil P R work for?

Rinil P R works for DigiHut Automation Systems.

What is Rinil P R's role at DigiHut Automation Systems?

Rinil P R is listed as CRM Consultant | Getlead CRM | Helping businessess grow smarter at DigiHut Automation Systems.

Where is Rinil P R based?

Rinil P R is based in Bangalore Urban, Karnataka, India while working with DigiHut Automation Systems.

What companies has Rinil P R worked for?

Rinil P R has worked for Digihut Automation Systems, Unified Voice Communication Pvt Ltd, and Supertech Computers.

How can I contact Rinil P R?

You can use AeroLeads to view verified contact signals for Rinil P R at DigiHut Automation Systems, including work email, phone, and LinkedIn data when available.

What schools did Rinil P R attend?

Rinil P R holds Bachelor Of Arts - Ba, English Language And Literature, General from Bharathiar University.

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