Experience Techical support engineer with an experienced of 4+ years in troubleshooting and assisting customers with hardware and software related issues.Process Lead : Handles a team of 12-15 members to provide technical support for multiple process and ensure smooth working of the process and acheiving the Client Service level and satisfaction.Transistion lead : Leading the transistion of new clients for L1 Tech support. Handles Knowledge base creation and training the L1 support and setup and access for L1 support.
Rinisha Niranjan Education Details
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Computer Engineering
Frequently Asked Questions about Rinisha Niranjan
What company does Rinisha Niranjan work for?
Rinisha Niranjan works for Hcl Technologies
What is Rinisha Niranjan's role at the current company?
Rinisha Niranjan's current role is Senior Analyst.
What schools did Rinisha Niranjan attend?
Rinisha Niranjan attended Savitribai Phule Pune University.
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