• Working as part of the Product Planning & Execution of A2P SMSC Messaging and Firewall. Successfully deployed all TRAI and DLT mandates and guidelines to ensure quality and compliance across all products. Responsible for Business planning on annual/quarterly/monthly basis.• Partner with Solution leaders, Software engineers and Product Design team members to deliver B2B products with high levels of value, usability, quality and predictability.• Position new products by analysing the… Show more • Working as part of the Product Planning & Execution of A2P SMSC Messaging and Firewall. Successfully deployed all TRAI and DLT mandates and guidelines to ensure quality and compliance across all products. Responsible for Business planning on annual/quarterly/monthly basis.• Partner with Solution leaders, Software engineers and Product Design team members to deliver B2B products with high levels of value, usability, quality and predictability.• Position new products by analysing the available capacity, manage product throughout the product life cycle, negotiate pricing and ensure revenue collection. Handle operations of the transit International & National clients. • Build strong partnerships with subject matter experts and Client facing colleagues to understand the value of planned products. Possess strong analytical & problem-solving skills.• Entrusted with end to end IT projects management right from Initiation, Planning, Execution to Closure using various methodologies.• Participate in and lead Concept sprints to build a product roadmap, define MVP functionality and collect user feedback. Develop user personas and user journeys to create user empathy and understanding within the team. Collaborate with various verticals to give unique solutions ensuring greater satisfaction, loyalty and advocacy among clients.• Identifying and escalating product delivery barriers, dependencies or risks, ensuring the value of the user stories and negotiating with clients to deliver the most value within tight timelines and budgets. • Handled various IT Delivery, Telecom Installation, Upgrade, Migration, Support & Transformation projects worldwide for different Global Operators and Clients. Significant contribution in team's expansion and product’s growth in last 2 years. Show less

• Developed strategies to ensure organizational objectives are met through Cross Promotion, Customer Retention and maximum usage of Loyal customer base techniques.• Evaluated the cost-effectiveness impacts of investing in new ventures. Worked with the management to acquire a best deal that turned quite profitable.• Configured and maintained Value Added Promotional Services like SMS, WAP/GPRS and IVR.• Co-ordinated with Development & Marketing teams for timely execution of… Show more • Developed strategies to ensure organizational objectives are met through Cross Promotion, Customer Retention and maximum usage of Loyal customer base techniques.• Evaluated the cost-effectiveness impacts of investing in new ventures. Worked with the management to acquire a best deal that turned quite profitable.• Configured and maintained Value Added Promotional Services like SMS, WAP/GPRS and IVR.• Co-ordinated with Development & Marketing teams for timely execution of campaigns/services over various platforms like SMS/USSD/IVR/OBD. Acknowledged as the Best Team Manager.• Analyzing MIS reports of downloads and revenue fluctuation of business projects across various platforms and generate a consolidated report of the same, to discuss with Senior Management and Sales Director.• Devised different service/product branding strategies including marketing campaigns and on/off deck promotions in order to target customer behavior.• Relevant experience in integration of payment gateway, thus increasing addressable market with payment solutions.• Creating Business dashboard reports for Clients as well as internal Management Team.• Designed monthly/quarterly/yearly reports (service wise, price point’s wise, operational circle wise). Prepared vendor invoices/bills with predefined reports and sharing the analysis with Finance Team. Show less

• Successfully completed UAT and implementation of pan India IVRS, A2P SMSC with operator BSNL. Experience and ability to work with geographically dispersed teams.• Managed customer database through data extraction and analysis techniques using SQL and MS Excel tools.• Managed operations and technical integration for new segment attributes in various products.• Responsible for searching new market options globally, and overall sales calculation against the sales target assigned… Show more • Successfully completed UAT and implementation of pan India IVRS, A2P SMSC with operator BSNL. Experience and ability to work with geographically dispersed teams.• Managed customer database through data extraction and analysis techniques using SQL and MS Excel tools.• Managed operations and technical integration for new segment attributes in various products.• Responsible for searching new market options globally, and overall sales calculation against the sales target assigned. Contributed to company’s 100% revenue growth.• Responsible for operator connectivity and carrier relation management.• Led initiatives to understand consumer behavior, improve digital engagement and increase revenue by analyzing Cost & Profit metrics.• Identified opportunities of growth for ad partners based on traffic targeting in different countries and offered them suggestions to enhance the performance of their marketing campaigns, through exploration and optimization. Show less