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- IT consultant with over 16+ years experience in Managing teams that perform Quality Assurance and Process consulting for large IT Transformation programmes. Her international work experience includes Netherlands and United Kingdom. She has primarily worked in Banking domain with various clients including Lloyds Banking Group, Credit Suisse, Citi, ING Bank.- She has worked on CMMI model in assisting two clients in their process maturity journey. She has expertise in designing and implementing process improvement initiatives based on various quality and management frameworks.-Her Quality Assurance experience spans from doing end-to-end testing during the early years of her career to developing the framework for Testing COE with one of the International clients. She also has strong Project and Program management skills that she has used in IT Transformations programs, Data center and Network migration programs.-She is well versed in both Waterfall as well as Agile models for development and testing.- Has a strong academic background. She is All India Topper for the CMST (Certified Manager in Software Testing) certification from QAI, USA for 2008-09. She was a State level Rank holder in HSC as well as SSCSpecialties: • Certified Software Quality Analyst (CSQA)
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ManagerWipro Consulting Services Dec 2009 - Aug 2018- She has worked on several critical Change initiatives and large programmes with Fortune 500 companies.- Her experience includes supporting 2 European banks on their CMMI journey- She was part of a team that worked on a critical Resilience improvement programme for UK's top banks- She also lent her expertise in Test Management to a UK bank. -
Process LeadHsbc Retail Banking And Wealth Management Jun 2016 - Dec 2016London, United KingdomProcess lead for Payments Critical Business process in HSBC Digital Resilience Project.This is a regulatory driven project where the Bank needs to demonstrate that the It systems and the business processes underlying the Critical Business processes are resilient -
Portfolio Operations ManagerLloyds Banking Group Mar 2016 - May 2016London, United KingdomThis was Portfolio Operations for the Group Finance systems portfolio. Her responsibilities included- Provide operational support to the Project managers with regards to Financial planning- Support the Head of Operations in Resource planning and optimal resource utilisation by maintaining status of over allocation and under allocation of resources- Review the demand for resources and investment for new work orders- Conduct the Month end Financial review for the various programmes in the Portfolio- Assist with the preparation of Finance Business case for requesting Budget -
Programme ManagementZurich Insurance Company Ltd Sep 2015 - Feb 2016United KingdomAs a Process and Programme Management best practice consultant, she will help set up governance processes, assist with Migration planning and tracking. To implement Communication and Change strategy. To help with Release management and offer support to this multi country Infrastructure migration project -
Test ManagerTsb Bank Dec 2014 - Sep 2015- Review Test Plans and End of test reports and coordinate with Lloyds bank Testing teams in terms of defect resolutions, test cycles - Ensure that the Test plans and test cases are in line with scope- To implement best practices of Testing in this newly formed Bank.- As Test Lead for Common Portfolio, she was responsible for resource planning, work allocation and providing Test Governance and oversight to the client- To set in place effective MI reporting- To own and update the Test process manual and other relevant documentation
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Process LeadLloyds Banking Group Apr 2013 - Nov 2014London, United KingdomShe has been a valued team member in the client's Resilience Programme.The Resilience Programme was set up with the objective of making the client facing and critical systems more robust and resilient.Her first assignment was as the Process lead for the OCIP programme, her responsibilities included:- Delivery planning and reporting for the work stream- Drive SME sessions and capture SME inputs- Build process deliverables based on SME inputs- Be the interface between LBG and the ProgrammeFollowing successful delivery of OCIP she continued with the Programme as a part of the Central Management team. She helped facilitate getting the Business Case and Financial case studies ready in order to get projects and programs to get started. These projects would close the gaps identified in the OCIP phase.She is currently helping with the Institutionalisation of OCIP. This includes setting up the processes to maintain the set of OCIP artefacts current. It includes training the identified team to make the updates, so the artefacts remain current and of value.
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Process Quality AssurorIng Oct 2010 - Mar 2013Responsibilities include:- Providing consultancy in the implementation of the Advanced Management System (AMS) Standards, Processes and Procedures - Verifying adherence to the AMS Standards, Processes and Procedures - Verifying that all planned inspections and tests have taken place prior to release of project team deliverables - Identifying, reporting and tracking any project non-conformances to agreed standards, plans and procedures - Identifying, reporting and tracking any corrective or preventive action required on the project - Identifying any corrective or preventive action required in the Management System - Supporting continuous quality improvement on the project -
Software Quality ManagerWipro Technologies 2006 - Apr 2010- Responsible for the SQA activities within EMEA region.Mentor junior staff with regards to conducting reviews. Conduct and facilitate training for new resources.- NCI Management system– Designed the NCI Management system for the Region in Sharepoint. The system sends an automated email to the Assignee of the NCI.- NCI Root causes analysis.- Weekly and monthly management reports.- Participation in Software Process Improvement activities- Responsible for updates to SQA process document and Project and programme management for EMEA region.- Interact with the Coordinators of various countries and the PPO at region level regarding SQA activities. Provide assistance with respect to closing CAPs.
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Software Quality ManagerCiti Technology Services 2006 - 2009· Conduct Project Compliance Check and report Non- Compliance issues, suggestions Participation in Software Process Improvement activities· Participation in RCSA review · Internal Audit for various units in CITOS· Highlight Best Practices and lessons learnt
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Software Test EngineerPatni Computer Systems 2004 - 2006Test Management, Quality Assurance, Review
Rinku Thomas Skills
Rinku Thomas Education Details
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Systems -
Sydenham Institute Of Management StudiesSystems -
Electronics And Telecommunications
Frequently Asked Questions about Rinku Thomas
What is Rinku Thomas's role at the current company?
Rinku Thomas's current role is Manager - Wipro Technologies.
What is Rinku Thomas's email address?
Rinku Thomas's email address is ri****@****pro.com
What schools did Rinku Thomas attend?
Rinku Thomas attended University Of Mumbai, Sydenham Institute Of Management Studies, Doctor Babasaheb Ambedkar Marathwada University.
What are some of Rinku Thomas's interests?
Rinku Thomas has interest in Human Rights, Children, Education, Poverty Alleviation.
What skills is Rinku Thomas known for?
Rinku Thomas has skills like Quality Assurance, Test Management, Cmmi, Testing, Software Quality Assurance, Process Improvement, Prince2, Change Management, Sdlc, Msp Practitioner, Itil, Process Management.
Not the Rinku Thomas you were looking for?
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Rinku Thomas
Supply Chain - Logistics Operations Management Professional | Knowledge Of B2B ProcessBangalore Urban -
1wipro.com
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2serco.com, controlcase.com
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1finastra.com
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