As a Supervisor, I am responsible for overseeing optimal sales performance and productivity while ensuring adherence to Peaked Pies policies and standards. • Oversee the day-to-day activities of all staff and foster a positive team environment.• Anticipating busy periods and proactively preparing their shift to ensure seamless operations.• To drive sales growth and support the Restaurant Manager in achieving store targets for sales, labor costs, and food costs.• Uphold and enforce Peaked Pies’ policies and standards to maintain a consistent customer experience• Delegate duties to ensure efficiency and productivity• Effectively manage challenging conversations with employees and customers professionally and respectfully.• Partaking in, and ensuring high standards of Customer Service are maintained by all staff on shift• Adhering to BC Food Safe/Health and Safety guidelines while running the entire operation of the café.• Managing overall operation of the café including the Front of the house, Kitchen, Production, Sales, and People Management

- Managed various MSP clients and direct clients across diverse industries such as Social Media, State Government, Manufacturing, Banking and investment, Software and technology, System Integration, Retail, Media, and more.- Developed and executed Account Plans for all strategic accounts, consisting of short-term objectives, long-term goals, and clearly defined steps to achieve them.- Regularly checked in with customers to identify new solutions and address their needs.- Coordinated with multiple departments and teams to achieve sales objectives and performance goals.- Established professional and productive relationships with stakeholders in client accounts proactively.- Consistently assessed, clarified, and validated customer requirements, needs, and goals.- Managed new client onboarding, client launches, and initiatives.- Recommended and implemented improvements to the management of key client relationships.- Identified and developed strategic partnerships to help build our brand.- Monitored client expectations and satisfaction.- Established efficient communication channels and served as a liaison between key clients and internal departments.- Addressed client queries and found innovative solutions for complex problems.- Monitored sales performance metrics and facilitated timely interventions.- Identified new business leads and contacted prospective key clients to promote products and services.

As a general associate, my responsibilities are to help keep the department running smoothly in partnership with my fellow team members.• Sharing product knowledge with customers.• Ensuring the department is well-stocked and presented• Implementing all the food safety measures, opening and closing responsibilities of Meat as well as Seafood department• Weigh, measure, and make batches of food items daily in the meat and seafood department.• Participate in the packaging of the product when and as required.• Facing and rotation of all the products to ensure shelf life.• Presentation and display case of the meat and seafood department every day.• Handling customer service inquiries and providing a positive customer experience• Cleaning equipment/ utensils and work areas to ensure a safe and sanitary work environment.

As an Operations Consultant, my responsibility is to help keep the store running smoothly in partnership with the entire operations team.• Complete daily processing and organization of damages, testers, and known theft products.• Ensure all shipping and receiving activities are completed and executed within the store on time.• Review all visual elements in the store and communicate missing or damaged pieces to the Ops Manager or appropriate store leadership.• Collaborate with the team, create attractive sales floor displays, and ensure that the product is prominently displayed. (Merchandising)• Handled the responsibility of a cashier for a while. Handle exchanges and refunds in a quick, efficient manner. Collect payments and bag purchases for customers.• Provided fast and friendly Customer Service/ Retail Sales to the customers in a quick and friendly manner.

- Relationship building with hiring/business/procurement managers of clients to develop new IT staffing requirements.- Understand requirements, assign, explain and follow through with hiring teams.- Partner closely with hiring teams to deliver on client’s expectations.- Coordinate as needed between hiring team and client manager.- Obtain work orders for contract, contract to hire and permanent placement of consultants and independent contractors using established sales methods.- Responsible for all client communications, conflict resolution and compliance on client deliverables and ensuring profitability expectations are met.- Review all major deliverables to ensure quality standards and client expectations are met.- Ensure that client issues are addressed in an efficient manner, informing recruiter and appropriate Business Unit Leader or company executive of any problems that may arise.- Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable.- Aware and in pursuit of opportunities for account growth and new business.- Provide regular two-way communication between the client and team to provide strong team representation and set proper client expectations.- Provide regular input on all account activity including status and call reports.- Complete Consultant Feedback in a timely manner.- Continually improve job and technical knowledge by participating in education opportunities; reading professional publications; maintaining personal networks and participating in professional organizations.

1. Effectively communicated and engaged with internal teams (ex. Shared Services, Delivery/Recruiting, Account Management, Accounting, Onboarding/HR, etc.) as necessary to collaborate on client needs.2. Responsible for performing follow-up with clients on a regular basis and scheduling regular meetings/conference calls with the clients individually or with NAM.3. Research resumes targeting qualified candidates to assume new employment and consultant contract opportunities.4. Build, manage, qualify, and maintain a database of clients and prospects that is aligned to the business opportunity in the market.5. Tracking and organizing new and existing client manager’s information including contact information, meetings, account changes, concerns, and new consultant requests.6. Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.7. Frequently interacts with clients to provide consulting advice, design and present proposals, negotiate agreements, renew contracts, assist with decision making and manage client expectations.8. Organizing interviews between candidates and clients.9. Weekly acquiring approval for timesheets and expenses from Client managers.10. Providing weekly Sales reports and daily reports to management.11. Updating the CMS and REC System regularly.

Started as an HR Executive-Operations.1. Executing On boarding Process Being able to initiate and complete the On boarding processes as per the compliance norms of Collabera, US State & Federal Govt. & Collabera's Clients.2. Being able to seamlessly communicate to the prospective employees the framework of policies of Collabera and those of US Department of Labor and other parties that may be involved.3. Analysis and verification of all the documents received from prospective employees and identifying the deficiencies if any.4. Creating a positive employee experience.5. Coordinating with parties external to Collabera - Vendors, Business Partners etc. to complete statutory requirements in line with Collabera's policies.6. Coordinating with the internal teams to make sure that tasks are brought to logical conclusion in a defined time frame.7. Contribute to Client Audits, Reports, Data compilation and analytical presentation.8. Resolving Billing problems including P.O. extensions, invoice rejections and P.O. budget issues. Following up with the client/sales teams for P.O. s. This includes entries in appropriate systems and notifying the appropriate people once the issues have been resolved.9. Collabera internal audits-fixing errors.10. Miscellaneous items-requests from sub-tiers, clients and consultants.

1. Executing On boarding Process Being able to initiate and complete the On boarding processes as per the compliance norms of Collabera, US State & Federal Govt. & Collabera's Clients.2. Being able to seamlessly communicate to the prospective employees the framework of policies of Collabera and those of US Department of Labor and other parties that may be involved.3. Analysis and verification of all the documents received from prospective employees and identifying the deficiencies if any.4. Creating a positive employee experience.5. Coordinating with parties external to Collabera - Vendors, Business Partners etc. to complete statutory requirements in line with Collabera's policies.6. Coordinating with the internal teams to make sure that tasks are brought to logical conclusion in a defined time frame.7. Contribute to Client Audits, Reports, Data compilation and analytical presentation8. Resolving Billing problems including P.O. extensions, invoice rejections and P.O. budget issues. Following up with the client/sales teams for P.O. s. This includes entries in appropriate systems and notifying the appropriate people once the issues have been resolved.9. Collabera internal audits-fixing errors.10. Miscellaneous items-requests from sub-tiers, clients and consultants.

-Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.-Assess local market conditions and identify current and prospective sales opportunities.-Develop forecasts, financial objectives and business plans.-Meet goals and metrics.-Manage budget and allocate funds appropriately.-Bring out the best of branch’s personnel by providing training, coaching, development and motivation.-Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.-Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.-Address customer and employee satisfaction issues promptly.-Adhere to high ethical standards, and comply with all regulations/applicable laws.-Network to improve the presence and reputation of the branch and company.-Stay abreast of competing markets and provide reports on market movement and penetration.

As an HR Assistant:- Conducting Interviews-Explain company personnel policies, benefits, and procedures to employees or job applicants.-Process and review employment applications in order to evaluate qualifications or eligibility of applicants.-Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.-Examine employee files to answer inquiries and provide information for personnel actions.As an Export Assistant:- Assisting to Export Manager in all export and abroad sales obligations- Providing relief support for Export Manager in administrative duties- Supporting Sales Department in ongoing sales and export affairs- Market research for foreign distributors- Follow up the export and import procedures

-Develop pricing strategies, balancing firm objectives and customer satisfaction.-Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.-Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.-Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.-Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.-Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.-Resolve customer complaints regarding sales and service.-Monitor customer preferences to determine focus of sales efforts.-Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.-Determine price schedules and discount rates.-Review operational records and reports to project sales and determine profitability.-Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.