Rio Casanova Email & Phone Number

Edmonton, Alberta, Canada

Founder - Design & Development of Website, Business Analysis of Customer needs and consultation.

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Summary:As a customer-focused Sales Associate at Indigo, I delivered exceptional service, cultivated a passion for books and lifestyle products, and contributed to a positive in-store experience.Key Responsibilities:- Customer Service: Greeted customers warmly, assisted with product selection, and delivered knowledgeable recommendations based on customer needs and interests.- Sales and Merchandising: Maintained attractive product displays, ensured stock availability, and proactively promoted sales and special offers.- Cashier and Operations: Efficiently processed transactions, handled returns/exchanges, and assisted with maintaining overall store organization.- Product Knowledge: Developed a strong understanding of Indigo's diverse product range, including books, gifts, and lifestyle items.- Team Collaboration: Worked effectively with fellow associates to create a welcoming and supportive environment for customers and colleagues.Core Skills: Customer Service Salesmanship Product Knowledge (Books, Lifestyle Products) Cashier and Point-of-Sale Systems Merchandising and Visual Presentation Teamwork and Collaboration

Edmonton, Alberta, Canada

Summary:I specialized in applying SEO principles to enhance the visibility and ranking of videos on YouTube's search platform. My expertise in both YouTube SEO and website SEO allowed me to deliver a comprehensive approach to digital marketing optimization.Key Responsibilities:- YouTube SEO: Thorough keyword research, optimization of titles, descriptions, tags, and video thumbnails to maximize YouTube search discoverability.- Website SEO (Supporting): Implemented on-page optimization, including title tags, meta descriptions, and content improvements to support overall ranking efforts.- Technical SEO (Supporting): Assisted with identifying and addressing technical website issues that could impact search visibility.- Off-Page Optimization (Supporting): Contributed to link-building strategies to boost website authority and support overall search rankings.- Analytics and Reporting: Monitored YouTube and website performance metrics, delivering insights to stakeholders for informed decision-making.Core Skills: YouTube SEO Keyword Research Content Optimization Video Optimization (Titles, Descriptions, Thumbnails) Technical SEO Understanding Google Analytics Additional Valuable Skills: Video Production/Editing Content Writing/Editing Communication and Collaboration

Edmonton, Alberta, Canada

Summary:Highly-driven Account Sales Manager with a proven track record in territory management, key account development, and exceeding sales targets. Focused on product availability, sales growth, strong client relationships, and delivering exceptional business value.Key Responsibilities:- Account Development: Nurtured and expanded relationships with managers, building trust to proactively identify new opportunities within existing accounts.- Inventory & Merchandising: Ensured optimal stocking and product mix, advising clients on strategies to maximize the impact of sales promotions.- Data-Driven Insights: Provided clients with valuable sales data to optimize decision-making and drive revenue growth.- Problem Solving: Swiftly addressed client issues, demonstrating a commitment to exceptional service and devising creative solutions where needed.- Profitability Analysis: Presented clear cost breakdowns and profit projections to empower clients with a full financial understanding of their purchases.- Performance Focus: Consistently exceeded KPIs and monthly sales targets.- Daily Execution: Meticulous planning for efficient territory coverage and optimal client interactions.- Team Leadership: Led collaborative team meetings focused on motivation, performance improvement, and goal alignment.Core Skills: Account Management Sales & Negotiation Merchandising Data Analysis Problem-solving Financial AcumenAdditional Skills: Time Management Communication Adaptability Leadership Logistics Coordination

Edmonton, Alberta, Canada

Core Responsibilities:- Greeting and seating guests: Warmly welcome customers, escort them to tables, and provide menus.- Taking orders: Accurately record food and beverage orders, and offer menu suggestions or answer questions.- Serving food and drinks: Deliver orders from the kitchen and bar to the correct guests in a timely manner. Ensure special requests are fulfilled.- Checking in with customers: Monitor satisfaction throughout a guest's meal, address concerns, and anticipate needs (refills, additional items).- Clearing tables: Promptly remove used dishes, silverware, and glassware.- Processing payments: Present bills, handle cash, credit card transactions, and calculate change accurately.- Side work and cleaning: Assist with cleaning tables, restocking supplies, and other tasks to maintain overall restaurant cleanliness.Additional Duties (may vary depending on restaurant type):- Setting tables: Arrange tables with tableware and condiments.- Upselling: Suggest appetizers, desserts, or specialty drinks when appropriate to enhance guest experience and sales.- Teamwork: Assist fellow servers and collaborate with the kitchen staff for efficient service flow.- Bar support: May take and deliver basic drink orders in some establishments.Skills and Requirements:- Customer service oriented: Strong focus on providing a positive dining experience.- Multitasking: Ability to manage multiple tables, orders, and requests simultaneously.- Communication skills: Clear and friendly communication with guests and team members- Basic math skills: To calculate bills and handle transactions.- Stamina: The job often involves being on your feet for extended periods.- Availability: Flexibility for shifts that may include evenings, weekends, and holidays.

Computer Software Development, Digital Communication And Media/Multimedia

High School Diploma