Riordan Spanner Email & Phone Number

Gosport, GB

Fareham, England, United Kingdom

Beaulieu, England, United Kingdom

Ensuring the cleanliness and proper maintenance of the hotel and the roomsTrained front office staff in interaction best practices, boosting guest satisfaction survey scores.Prevented overspending by constantly monitoring budgets and payroll records.Maintained a motivated hotel team through ongoing development schemes and staff care and wellbeing.

Beaulieu, England, United Kingdom

Conducted walk throughs of event areas with prospective new bookings, showing the guest the venue and going through packages helping them envision their event or meeting at our venue.Managed 5 to 10 staff members and contractors including agency staff and Kitchen Staff.Conducted walk throughs of event areas to perform final inspections with customers and.

Gosport, England, United Kingdom

Kept employees operating productively to meet business and customer needs.Led a team of 10 by example and demonstrated company best practices to achieve KPI targets in fast-paced environments.Delegating responsibilities to staff members and ensuring they complete them efficiently and accuratelyTracked receipts, employee hours and inventory movements for.

Gosport, England, United Kingdom

Gosport, England, United Kingdom

Fareham, Hampshire, United Kingdom

Gathering customer information and calculating refund for PPI refunds.Logged customer communications for complete service records.Reduced customer wait times by adhering to call target timeframes.

Fareham, Hampshire, United Kingdom

Answering incoming calls in a call centre environment. Logging new complaints. Gathering customer information and calculating refund for PPI complaints. Assistant to the manager, sharing out workload and ensuring that it is completed in a timely manner.

Miami/Fort Lauderdale Area

Provided continuous and efficient planning and administrative support to reduce Cruise Director and Senior Manager workload.Assisted Managing Director with administrative tasks, including productivity tracking and expense claim processing.Assisted in preparation of 15 to 150 attendee meetings and events.Used Microsoft Word and Adobe InDesign to prepare.

Miami/Fort Lauderdale Area

Managing a team of up to 8Managing guest feedback and communicating with both onboard and shoreside managers to create the best guest experience.Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.Created and submitted progress reports to upper management.Updated office management on team's activities and progress at.

Kissimmee, Florida

• Organising Open Houses.
• Showing properties with clients.
• Data Entry.- Inputing new listings and information to the online server.

Lake Buena Vista Florida

• Performer in shows and parades.
• Have one-on-one guest interactions in an intimate, and group settings.

Orlando, Florida, United States

Oversee and contribute to the check-in and check-out process. Cash handling. Compose, process, and settle bills. Group check-in. Resolve customer issues and disputes.Liaise between the duty managers and the front desk agents.