Cecilia Rios
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Cecilia Rios Email & Phone Number

IT Helpdesk Technician II at NuneX Enterprises LLC
Location: Brighton, Colorado, United States 7 work roles 4 schools
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Current company
Role
IT Helpdesk Technician II
Location
Brighton, Colorado, United States

Who is Cecilia Rios? Overview

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Quick answer

Cecilia Rios is listed as IT Helpdesk Technician II at NuneX Enterprises LLC, based in Brighton, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Cecilia Rios.

Cecilia Rios previously worked as IT Helpdesk Technician I at Nunex Enterprises Llc and Cyber Security Analyst | Graduate at Flatiron School. Cecilia Rios holds Bachelor Of Applied Science - Basc, Cyber/Electronic Operations And Warfare from University Of Arizona.

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Email format at NuneX Enterprises LLC

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NuneX Enterprises LLC

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Profile bio

About Cecilia Rios

I've worked for 5 years as business associate providing interpretation services for a variety of industries. Being able to assist others with something as simple as breaking the language barrier in communication became a rewarding experience. Daily exposure to sensitive data, confidentiality practices and information security training piqued my interest in Cybersecurity and motivated me to want to help others more.My goal is to apply my strong work ethic, specialized knowledge, problem-solving experience and skill set I built at Flatiron School to help protect data and assets for companies as well as individuals.

Current workplace

Cecilia Rios's current company

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NuneX Enterprises LLC
Nunex Enterprises Llc
IT Helpdesk Technician II
AeroLeads page
7 roles

Cecilia Rios work experience

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It Helpdesk Technician Ii

Current

● Provide remote technical support via telephone, chat, email or other channels● Process incoming helpdesk requests through ticketing system● Serve as a mentor, coach, and escalation point of contact for Helpdesk Technician Level 1s. ● Assist with troubleshooting expertise to resolve problems with hardware, software and internet connectivity for individual user machines as well as for mobile devices and organizational-wide systems● Lead and contributes in team meetings or management when required

Mar 2023 - Present

It Helpdesk Technician I

New Mexico, United States

● Respond to inquiries directed to the IT helpdesk from telephone, chat, email or other channels● Process incoming helpdesk requests through an approved ticketing system● Assist in maintaining organizational-wide hardware, software, and other technical resources● Participate and contribute in team meetings, trainings, performance coaching sessions, and other events

Nov 2022 - Mar 2023

Cyber Security Analyst | Graduate

Denver, Colorado, United States

● Networking - OSI & TCP/IP Models, Hardware, Routing, Protocols, Encapsulation, Framing, NAT Networks, VLANs ● Network Security - Wireshark & Wireshark Filters, Port Forwarding, VPNs, Port Scanning, Bind & Reverse Shells, IDS/IPS, Firewalls and WAFs, Rule Writing, Vulnerability Management, MITM Attacks, DNS Security ● Logs and Detection - SIEMs (Splunk), Indicators of Compromise (IoC’s), Log Types, Databases, Normalization, Regular Expressions (RegEX), Hunting, Alarms & Reports, Investigations, User and Process Monitoring● Governance, Risk and Compliance (GRC) - Frameworks, Tools, Artifacts (Strategy, Policies, Standards, Guidelines and Procedures), Risk Management, Business Continuity, Incident Response; Plans and policies concerning GRC requirements including ISO 27001, HIPAA, PCI-DSS, NIST 800-53, FedRAMP, Cyber Kill Chain, and FISMA● Threat Hunting - Threat identification, Surveillance, Data and Tracking● Threat Intelligence - Knowledge and identification of Threat Actors including APT’s. Cyber Threat Intelligence (CTI) Sources and Methods, Social Engineering, CTI Cycle and Process, Cyber Kill Chain, CTI Diamond Model, Cyber Mission Analysis ● Security Assessment - CIA (Confidentiality, integrity and availability), RMF, Risk Management Principles, Risk Assessment and Analysis, Security Metrics, Performance Measures ● Strategy and Analysis - Strategic Planning, Leadership, Operational Design, Decision Making Cycle ● Systems Administration - Windows, Unix/Linux, VMs, Memory, Storage, Python, Cloud ● Systems Security - OWASP Secure Coding Practices, Input Validation, Session Management, Encoding, Debugging, Buffer Overflows, Hypervisors

Feb 2022 - Oct 2022

Fc Associate

Denver, Colorado, United States

● Pick and pack orders.● Stage and batch packed orders ready for pick up.● Removal of expired items for disposal, and removal of other items for donation.● ICQA, Simple Record Counts, Blind Cycle Counts.● Problem Solve.● Member of Amazon's Safety Committee, ensuring a safe and clean workplace for all associates.

Feb 2021 - Aug 2022

Spanish Interpreter

Las Cruces, New Mexico, United States

● Delivered over-the-phone, accurate interpretations for clients. ● Interpreted conference calls and other workplace communications in real-time.● Complied with applicable ethics, standards and confidentiality practices.

Feb 2019 - Dec 2021

Emergency Medical Technician Basic

Las Cruces, New Mexico, United States

● Completed EMT-B course that consisted of lectures and lab skills training. ● Trained in airway management, patient assessment, medical emergencies, and trauma emergencies for patients of all ages. ● Responded to emergency situations and assessed patients' condition to determine the best course of treatment during clinicals.● Communicated with medical control for patient care assistance and medical care facility staff for patient transfer.● Wrote detailed patient care reports for every patient.

Jan 2019 - May 2019

Spanish Interpreter

Las Cruces, New Mexico, United States

● Provided over-the-phone interpretation services for clients, including, but not limited to, 911, healthcare, insurance, financial services companies, etc.● Cleared for USCIS interpretation upon undergoing a background check and fingerprinting.● Honored company's ethical codes, ensured sensitive and confidential information remained secure and protected.

Nov 2016 - Jan 2019
4 education records

Cecilia Rios education

Certificate, Cybersecurity Analytics

Cybersecurity Analytics training course with hands-on practice. Course focused on core ideas in network and systems security. Learned.

FAQ

Frequently asked questions about Cecilia Rios

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What company does Cecilia Rios work for?

Cecilia Rios works for NuneX Enterprises LLC.

What is Cecilia Rios's role at NuneX Enterprises LLC?

Cecilia Rios is listed as IT Helpdesk Technician II at NuneX Enterprises LLC.

Where is Cecilia Rios based?

Cecilia Rios is based in Brighton, Colorado, United States while working with NuneX Enterprises LLC.

What companies has Cecilia Rios worked for?

Cecilia Rios has worked for Nunex Enterprises Llc, Flatiron School, Amazon, Certified Languages International, and Doña Ana Community College.

How can I contact Cecilia Rios?

You can use AeroLeads to view verified contact signals for Cecilia Rios at NuneX Enterprises LLC, including work email, phone, and LinkedIn data when available.

What schools did Cecilia Rios attend?

Cecilia Rios holds Bachelor Of Applied Science - Basc, Cyber/Electronic Operations And Warfare from University Of Arizona.

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