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Experienced Quality Assurance Analyst with a demonstrated history of working in the computer software industry. Skilled in Analytical Skills, Customer Relationship Management (CRM), Contact Centers, Account Management, and Networking. Strong quality assurance professional with a Associates Degree of Applied Science in Computer Networking Systems focused in Computer Systems Networking and Telecommunications from ITT Technical Institute-Richardson.
Kaufman County
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Information Technology SpecialistKaufman County Jun 2020 - PresentUnited States
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Quality Assurance AnalystEnseo Jan 2020 - Jun 2020Richardson, Tx- Quality assurance testing of new software releases per existing procedures- Identify anomalies, investigate, and file clear and detailed bug reports; assist in correct escalation of bugs with peers and management as needed- Establish regular, clear and precise communication with the engineering team regarding executed tests and observed issues -
Lead/ Senior Quality Assurance AnalystRmg Networks Nov 2002 - Jan 2020Plano, Tx• Served as lead for QA team as well as leading off-shore teams on projects• Mentored and trained other junior level QA analysts• Cloud Based Software development• Managed AWS settings• API Call testing• Beneficial support in releasing a new cloud-based software platform in less than 6 months.• Client Escalation Managemento Interacted with Internal Technical Support to troubleshoot and resolve higher tier escalations for existing clients• Managed and Supervised software development/testing with offshore teamo Hosted daily 5AM meetings with team in Dubai/Dhaka team • Author of system test cases per hardware/software • Developed business/technical requirements for future hardware R&D• Lead Contact for off-site hardware production vendero Weekly progress/update meetings• Supervised/Trained new employees to QA Department• Client/Professional Serviceso Gather Client Requirementso Monitored development progresso Maintained goal/requirements timeframe o Tested/Ensured deliverables were met• Maintained SCRUM work environment• Created automation within the MTM environment• Administered TFS and coordination within a team• Sole IT support technician for manufacturing warehouse• Managed Active Directory and Security for warehouse facility• Became lab manager within one year of promotion• Designed/Managed new lab environment for QAo Created cost benefit analysis for lab hardware and designo Coordination of lab design, hardware purchases, installation, and configuration of 75+ digital displays and 100+ client/servers -
Production And ManufacturingRmg Networks (Formerly Symon Communications) Nov 2003 - 2010• Maintained Hardware/Production Life Cycle• Only employee ever promoted from warehouse to corporate in 12 years• Created/Managed hardware production redesign• Successfully trained and supervised new production/logistic employees• Created base schematics and install documentation for hardware• Build/Manage/Maintain/Repair constant supply of product for entire company • Recorded entire warehouse inventory for yearly audits• Maintained component inventory and forecast• Lead Production contact on all production issues/defects
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AccountantOutreach Health Services Mar 2002 - May 2003Billing & Lease Agreements; WIC & ADC -
AccountantArter & Hadden, Llp Jan 2001 - Feb 2002Account PayableAccounts ReceivableCash Receipts
Ron Rios Skills
Ron Rios Education Details
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Itt Technical Institute-RichardsonComputer Systems Networking And Telecommunications -
Bryan Adams High School
Frequently Asked Questions about Ron Rios
What company does Ron Rios work for?
Ron Rios works for Kaufman County
What is Ron Rios's role at the current company?
Ron Rios's current role is Information Technology Specialist at Kaufman County.
What is Ron Rios's email address?
Ron Rios's email address is rr****@****seo.com
What is Ron Rios's direct phone number?
Ron Rios's direct phone number is (800) 827*****
What schools did Ron Rios attend?
Ron Rios attended Itt Technical Institute-Richardson, Bryan Adams High School.
What skills is Ron Rios known for?
Ron Rios has skills like Software Documentation, Customer Service, Analysis, Account Management, Sharepoint, Leadership, Project Management, Microsoft Office, Windows, Microsoft Excel, Quality Assurance, Call Centers.
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Ron Rios
Retail Leader - Health, Wellness, Organic Sector/ Innovative Leader / Change Agent/ Diversity And Inclusivity FacilitatorArcadia, Ca3verizon.net, sprouts.com, haggen.com3 +136084XXXXX
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1hotmail.com
1 408-291XXXXX
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