Ripa Sanghvi Email & Phone Number

Deonar

• Head of all Digital Transformation Projects: Creating, managing and owning projects from initial estimation, statement of work, project plan, through to change management and report management.• Google Workspace Transition: Led the company’s transition into Google workspace, significantly enhancing team communication and collaboration.• Leadership: Spearheaded digital transformation initiatives across all company verticals; viz Service, Sales, Marketing.• Employee Training: Trained employees on new System developments, resulting in an increase in productivity.• Data Mining & Analysis: Enhanced Data Mining Techniques to extract valuable insights, followed by Data Analysis to identify trends, requirements, forecast future performance and schedule tasks.• CRM System Enhancement: Successfully Revamped the existing Sales CRM system and improved the existing Service CRM system.• Event Management: Planned and executed several exhibitions all over India.• Ongoing Responsibilities:o Attend strategy meetings with Business Development, Project Management Teams.o Create Standard Operating Procedures (SOPs) for various IT/Digital operations across departments.o Execute webinars hosted by the company and its Partners.o Ensure smooth and timely functioning of the service department.o Actively represent the company on LinkedIn; showcasing events, marketing products, announcing successful completion of new orders us and so on.

Mumbai, Maharashtra, India

• Project Managemento Independently helmed and managed multiple Projects simultaneously.o Conducted periodic maintenance and continuous improvement of each Project.o Led the Development of the Service CRM System (eSMS), coordinating with the development Team and End user, ensuring continuous improvements.o Created the company catalogue on GeM (Government E-Marketplace) for greater exposure of products.o Designed and implemented the corporate website (www.marsap.com).o Streamlined the Process of Tender search and its online implementation.o Managed Content on LinkedIn.• Service Managemento Efficiently Planned, Scheduled and supervised Engineer activity and visits.o Coordinated with Sales, Service and Accounts teams to ensure successful execution of Work Orders.o Prepared timeline for each Work order and ensured timely execution of the deliverables (service, equipment, spare parts, Invoices). Ensured Invoices are raised at the appropriate time and payment received.• Report Managemento Developed and managed a good reporting systemo Reviewed the Daily / weekly / monthly reports extracted from the database, Analyzing and eventually executing appropriate actions based on the reports.

Mumbai, Maharashtra, India

Engineer turned into Professor due to pure love of mathematics and science. Here we coach students in subjects of Mathametics and Sciences so that they can get aboard a new flight on their way to success. We started with teaching Grade 2 and currently tutoring Grade 11/12 as well... that is some journey. Not to rest at this our aim is to help engineering students in their subjects and assist them to clear their degrees with flying colors.We are soaring high already and sky is our limit.Teaching Physics and Mathematics to High school students. Planning of the academic calendar: class schedules and daily lesson plans. Mentoring students to achieve their academic goals. Compiling study materials, writing lesson plans. Encouraging self-study methods. Drafting examination papers and evaluating student’s assignments and classwork. Maintaining records of student’s progress.

Mumbai, India

My Role:• Working with the IT project managers of all the manufacturing plants. • Receiving weekly reports of the project status from all the IT managers. Integrating the personnel information, compiling number of man hours spend on various projects and accordingly charging for the project. • Compiling a monthly report and presenting it to the CEO and decide the next course of action subsequently.• Enhancing existing IT facilities and implementing projects at all the manufacturing plants to maintain uniformity of IT departments of all refineries..About Reliance Info Solutions Limited:Reliance Info Solutions Limited was founded to manage in-house IT projects. RIL has 6 refineries and polyester manufacturing plants all over India. Each plant has a unique IT team headed by an IT project manager to fulfill all its technical requirements.

Boston, Massachusetts, United States

Procurement and Resale SpecialistProcurement of Printer Peripherals: Sourced printer peripherals from the USA and managed their shipment to India.Bidding and Purchasing: Bid on and purchased refurbished printers through eBay and government auctions.Resale Operations: Resold refurbished printers to various vendors in the USA and India.Dismantled refurbished printers, retained usable spare parts, and resold the refurbished spares in the USA and India.Logistics Management: Managed the logistics of the entire process from purchase to resale, ensuring smooth operations and timely delivery.

Mumbai, India

My Role:• Primary role at Softworks was Programming in TPF for the airline industry. However, being a start up, each employee was given exposure to different aspects of a business. Involved in the entire life cycle of the project in the Departure Control System (DCS) - Analysis of the client requirement; Design and development of the requirement; Implementation and Testing of the completed application. • Review of design bulletin, code and the test plans developed for projects in the department.• Generated work for the company during the slack period. Developed internal projects, which were eventually accepted by the client and made a part of their system, won high praise and generated lucrative business.• Responsible for mentoring new employees, making them familiar with the Software Development life cycle (SDLC) and other technical aspects of the job.• Member of the ISO 9000 review team to ensure the correct implementation of the SDLC, company policies and methods. • S/W Platform: IBM OS/390, TPF 3.1.About Softworks Computers:Softworks is an offshore development center, working for the aviation industry with clients such as British Airways (BA). Several other airlines like Delta Airways, Luftansa Airlines, use the BA mainframe system called RTB to perform functions such as book a passenger’s PNR, check-in, upload the baggage details, take the flight through various stages and finally close the flight once it has reached its destination.

Master Of Technology - Mtech, Electrical, Electronics And Communications Engineering

thesis in slotted microstrip patch antennas

Certificate Course In Database & Client Server Computing, Computer/Information Technology Administration And Management

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering

Activities and Societies: Annual festival program. Conducting seminarsGraduated with distinction in B.E. Electronics

Hsc