Ripin Kusuma Email & Phone Number

Singapore

• Duties and Responsibilities:
• Lead and facilitate change management efforts by ensuring all stakeholders are engaged, informed,and supported throughout the transformation process.
• Analyse existing business processes, identify areas for improvement, and implement changes tostreamline operations and increase efficiency.
• Evaluate, recommend, and implement technology solutions to support transformation initiatives,including software, tools, and systems.
• Plan and execute the transformation projects, including setting objectives, defining project scopes,securing resources, and managing timelines.
• Work closely with various departments and teams to ensure alignment and effectivecommunication throughout the transformation process.

15 Playfair Road

Changi Business Park

Kaki Bukit

- Performs excellent communication skills- Supports troubleshooting in Microsoft Office, Windows Operating System and in house software.- Provides technical assistance to all library staffs over the phoneSolving technical issues to all library staffs- Associate with vendors to maintain and supervise Library's System- Guiding staffs on Network hardware and.

China Town, Singapore

- Create website using PHP for the company- Setting up VOIP using Skype phone and Skype software for company's members- Providing software installation and maintenance for company's laptop (Mac OSX and Windows Vista)- Maintaining company's website by collaborate with web hosts

Tampines, Singapore

- Assisted customers in technical/hardware/software difficulties via telephone- Liaised with vendors or related departments to meet customers’ need- Provided detail reports on cases logged

Bachelor Of Science (Bsc) Hns, Information Technology, 4.0

Language, Chinese Language And Literature, 5