Job Details Creation & Configuration Creating new virtual machines via custom, express or standard installation modes as well as via templates. Editing of virtual machine configurations including boot order, permissions, start-up and shutdown, CPU, memory, and storage. Adding or removing devices such as hardware, hard disk drives, network adapters and USB controllers. Management Cloning of virtual machines to copy configurations for new virtual environments. Virtual machine templates to reduce errors on new virtual machines with similar configurations. Backup & restore operations to maintain reliability of virtual machines and physical servers. Manual or automatic snapshot capabilities to mark milestones during development processes or to revert back to a physical state of a virtual machine. Installation and configuration of Terminal Servers according to client’s requirements.  Managing the backup and restore on daily, weekly and monthly basis. Managing the Windows Server updates and patches. Maintenance of the Servers to provide the maximum up time. Group Policy, NTFS Permissions, and File Sharing configuration.  Handling the issues related to all hosted software’s. Ensuring Secure, fast and consistent printing from anywhere, any device, to any printer using UniPrint, TS Print and Net2Printer software’s.

Job Details:Provides support to UK, USA, Australia and Canadian customers regarding Desktop, Laptop and other peripherals on software level. Providing support to end user computer users and small Home/small office  Configuration and troubleshooting of wired and wireless printers, scanners, cameras and other hardware’s. Network troubleshooting involving setting up small office/home office network in wired and wireless configuration.  Configuring and Troubleshooting Windows OS with respect of XP, Vista Win7 & Win8. Configuring and Troubleshooting on Email clients like MS Outlook 2003, 2007, 2010, Outlook Express, Windows Mail. Troubleshooting on various software like Skype, iTunes, Online games Works on Various Remote desktop applications.