Ripsee R Email & Phone Number

Hyderabad, Telangana, India

Facilitate communication and collaboration between various departments within the company for a smooth workflow.Provide insights and recommendations to management based on data analysis.Analyze operational data to identify areas of improvement and recommend solutions.Manage time sensitive work and capacity management making sure that deliverables are completed on time.Develop and maintain process documentation to ensure consistency and quality across all operations.Analyze data to identify trends and optimization opportunities as a part of continuous process improvement.

Hyderabad, Telangana, India

Key member of 3P Programs handling multiple sub processes proactively.Training Ambassador for ROC EQP.Primary role is to analyze asset pools across Amazon and non-Amazon sites to identify imbalances, and implement necessary adjustments in the equipment pools.Utilized data analysis techniques to evaluate asset allocation and utilization. Collaborated with cross-functional teams to develop proactive solutions by applying standard policies. Thus creating proactive resolution of site deficits for improved operational efficiency and minimized disruptions.

Hyderabad, Telangana, India

As a CS Associate, Handled customer complaints with excellent communication skills in a fast-paced environment, showcasing problem-solving and decision-making abilities.Utilized strong communication skills to understand customer concerns and successfully esolved customer complaints, ensuring satisfaction by promptly addressing customer needs and making sound decisions.During the tenure in SDS, effectively managed multiple marketplaces in the international e-commerce to address driver incidents and appeals effectively.Utilized SIMs and trouble tickets to investigate driver issues by collaborating with cross-functional teams ensuring prompt resolution to address varied range of incidents and appeals. Generated successful resolutions for driver issues, improving driver satisfaction thus resulting in operational efficiency.

India

Demonstrated expertise in teaching and research in Microbiology and interdisciplinary sciences at undergraduate and post graduate levels.Leveraged subject expertise to deliver quality teaching and research instruction to provide effective education and guidance to students.Took ownership of multiple end-end projects, mentored and coached over 20 student batches during my tenure.Exhibited effective leadership and team management skills.

Dept.Of Biotechnology, Alagappa University, Karaikudi

Pursued National Research Fellowship sponsored by Indian Science Academies in the Department of Biotechnology at Alagappa University, Tamil Nadu.Project Title :"Biochemical and behavioral changes in C. elegans during bacterial infection by S. typhi."Successfully conducted extensive research and analysis to investigate the impact of the S.typhi infection contributing to the understanding of the biochemical and behavioral responses in C.elegans. The findings potentially have implications for further research in the field of infectious diseases and biotechnology.

Bachelor'S In Eduaction, Biology English, Distinction

Master'S Degree, Microbiology, Distinction

Activities and Societies: College Union Secretary (2010-2011) Merit student of the year Award - 2011 Proficiency Award Winner - 2011

Bachelor Of Science, Microbiology Biochemistry Chemistry, 85%