• Automating AWS Cloud Infrastructure deployments with Terraform• Developing and maintaining configuration management using Saltstack• Experience with moving production databases using AWS DMS with limited disruption• Developing internal services with FastAPI/Pydantic to create a self-service infrastructure platform• Exploratory work on a functional Kubernetes Operator using Kopf

• First response to all internal & external impacting events• Support and maintain internally used infrastructure and services• Develop tools and playbooks for day to day tasks• Deployed and maintained internal Atlassian infrastructure

• Help customers troubleshoot and diagnose linux systems• Assist with platform wide escalations and notifications• Work closely with other teams to help share customer feedback

Private Cloud:• Support users with questions or issues related to virtual instances• Develop tools for metrics and monitoring of internal systemsDelivery Automation:• Develop and Support Business Critical Applications in Oracle Apex • Automate Deployments with Custom Solutions Utilizing the OpenStack API• Develop Database Driven Functions and Procedures in PL/SQL

• Assign and manage inbound ticket requests• Service hardware across campus• Help students and staff with hardware and software issues• Manage user accounts through active directory

• Setup and Managed a Ubuntu LAMP Server• Modified Open Source Software to meet the departments needs• Developed custom software and plugins using PHP and MySQL• Provide Support for the software and system

• Manage computer labs on campus• Create and deploy system images (Norton Ghost)• Manage systems in Active Directory• Create and manage Group Policies• Diagnose hardware and software issues