Ripudaman Rawat Email & Phone Number

Noida, Up, In

Gurugram, Haryana, India

Gurugram, Haryana, India

• Supporting clients on DIY projects (onboarding, training and support in platform usage).• Project Management for assigned projects (multiple concurrent projects – to schedule and budget).• Compiling and extracting data from various sources (SSRS, Power BI and Salesforce) to present to internal and external clients.• Communicating with clients, the project team and interdisciplinary teams within the company as needed to ensure efficient, timely and quality delivery of the projects. • Identifying problems with the project during field time and timely reach out to the client to support efficient project delivery.• Performing post-project analysis and providing survey feedback to client accordingly.• Developing strong working relationships with external client personnel, anticipating client needs and communicating with account team leadership.• Ensuring validity by investigating all data and reports obtained. Researching outliers and initiating corrective action to address the issue. Continue follow-up and escalation until resolved.

Gurugram, Haryana, India

• Acting as a resource for new team members while proactively identifying areas where Project Support can expand its footprint within existing internal teams.• Independently handling challenges and navigating the organization to collaborativelysolve problems. Managing internal expectations. Making process improvementsuggestions to stakeholders and leadership.• Updating or creating documentation to share knowledge across the organization andteam.• Mastering all functional responsibilities and acting as a resource or escalation point formore junior team members.

Gurugram, Haryana, India

Acquired by Cint in 2021 for $1.1B. Lucid is a programmatic market research platform that provides access to authentic, first-party data in over 110 countries. Its products and services enable anyone, in any industry, to ask questions of targeted audiences and find the answers they need – fast.

Noida Area, India

Gurgaon, India

• Prepare for customer inquiries by studying products and services .• Responds to customer inquiries by understanding inquiry, reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information, verifying customer’s understanding of information and answer.• Records customer inquiries by documenting inquiry and responses in customer’s account.• Improves quality service by recommending improved processes, identifying new products and services applications.• Accomplishes customer service and organization mission by completing related results as needed.

Master Of Business Administration - Mba, Marketing

Bachelor Of Management Studies(Bms), Marketing, Cgpa- 6.90

12Th, Mathematics And Computer Science

10Th, 9.4