Ricardo Rocha Email & Phone Number

Lisbon, Portugal

Rio De Janeiro Area, Brazil

Cloud Economics team leadership, focusing on operational efficiency and cost optimization in the continuous delivery of cloud services. FinOps strategies implementation for expense control, process automation and management of cloud architectures, aiming at scalability, security and cost-effectiveness.- Operational Efficiency: Collaboration with operations and engineering to scale and allocate resources effectively, optimizing performance and costs.- Data Analysis: Collection and analysis of cloud cost and performance metrics, transforming insights into actions for greater financial efficiency.- Compliance and Security: Ensuring compliance with regulations, maintaining the security and integrity of data in the cloud infrastructure.- Automation: Development of comprehensive automation solutions for deployments, scaling and resource orchestration, reducing incident response time and increasing resilience.Main Achievements:- Centralized multi-cloud cost dashboards development with automatic recommendations- Cloud infrastructure performance optimization for applications and services.- Budget alerts, anomaly detection and forecasting systems creation- Python scripts (Boto3) development, Athena SQL and BigQuery queries for cost analysis.- Customized policies implementation based on FinOps KPIs and tags standardization.

Rio De Janeiro, Brazil

Strategic and technical leadership of DevOps/Infra team, focused on modernizing front-end and back-end applications, and transitioning from monolithic on-premises architecture to microservices in cloud environments (AWS, GCP, Azure), implementing solutions using containers (Docker), orchestration (Kubernetes), infrastructure as code (Terraform, Ansible) and CI/CD pipelines.Management of the Cloud and Infrastructure team, managing high availability (HA) environments in e-commerce.Implementation of observability and continuous monitoring solutions for on-premises and cloud environments.Financial management of the technology area, relationship with suppliers and coordination with the Legal, Tax, Financial and Security sectors.Main achievements:- Deployment of applications with CI/CD pipeline in PaaS EKS and GKE.- Configuration and management of Zabbix/Netbox for monitoring legacy on-premises environments.- Implementation of a robust email system, managing more than 100,000 messages daily.- Internal DNS management in a multicloud environment.- Advanced experience with containers, orchestration, IaC, observability, microservices and agile methodology.

Rio De Janeiro Area, Brazil

Leadership in strategic planning and management of IT infrastructure projects, ensuring high availability, scalability and integration of new companies. Responsible for ensuring project delivery on time and within budget, and for managing teams in the execution of high-impact initiatives.- Project Management: Leading critical infrastructure projects, including logistics expansion, datacenter migration, DRP, and support for major events such as Black Friday.- Strategic Portfolio: Leadership of key projects, such as the merger of the Americanas.com, Shoptime and Submarino brands, with a roadmap of more than 5 annual projects included in the company's strategic portfolio.- Interdepartmental Relationship: Collaboration with several business units, ensuring technical feasibility, resource allocation, and effective communication between the areas involved.- Reporting and Governance: Implementation of periodic monitoring reports, management of the IT budget and ensuring compliance with security standards and audits.Main achievements:- Leadership in the merger of major e-commerce brands, resulting in synergies and strategic alignment between the BUs.- Management of critical infrastructure projects, such as Disaster Recovery, ensuring operational continuity and risk mitigation.- Responsible for interacting with Global IT to execute business strategies and supervise IT controls in systems, applications and processes.

Rio De Janeiro Area, Brazil

Strong involvement in problem solving, being responsible for registering occurrences, guiding users, monitoring and eliminating failures on the RJ and SP sites. Responsible for the design, leadership and execution of security improvements projects and implementation of new IT solutions;Also responsible IT suppliers contracts management;Main technologies used:Microsoft: Windows Server, SQL Server, Exchange, AD, DNS, IIS, backup;Citrix: Web Interface, Secure Gateway, Presentation ServerVMWare ESX

Rio De Janeiro Area, Brazil

Responsible for defining the technology solutions to be implemented in customers, in addition to the design, leadership and execution of projects;Strong involvement in problem solving, being responsible for registering events, guiding users, monitoring and eliminating faults, sometimes in conjunction with the manufacturer, providing support to several customers;Responsible for planning and activating automation of routines and business processesExperience in executing backup and recovery routines, in addition to defining security rules and access to resources.Main technologies used:Linux: SQUID, iptables , Apache, high availability, BIND, Postfix, RAID, backup;Microsoft: Windows Server, SharePoint, SQL Server, Exchange, AD, DNS, Failover Cluster;VMWare: ESX and ESXi.

Rio De Janeiro, Brazil

First and second level it support to the employees of the city Office

Master Of Business Administration - Mba, Business Administration And Management, General

Management Program, Management

Master Of Business Administration - Mba, Executivo Em Tecnologia Da Informação

Curso De Extensão, Peace Studies And Conflict Resolution

Preparatório Para Certificação Pmi, Project Management

Associate'S Degree, Tecnologia Da Informação