HP Enterprise Services – Microsoft’s Operation.; Cultivate the relationship with Microsoft Partners by facilitating the delivery of proactive consultative services, managed and non-managed Intellectual Property delivery (readiness), and technical/competitive enablement to help partners win deals with our customers and deploy solutions in our platform. Delivers service remotely to partners, by phone, e-mail, chat and live meeting engagements.Act as a trusted advisor, understand the partner’s business, context, and needs. Influence Microsoft strategy to help partners succeed and strengthen their relationship with Microsoft. Provide end-to-end engagement to meet partner and Microsoft’s shared objectives and partner's expectation.Practice Partner Evangelism and Outreach by positioning the business value of the Microsoft platform and services to help win platform adoption driving excitement around new Microsoft technologies and other strategic initiatives/concepts around Microsoft products.Partner Project Consulting Assistance - Help partners in resource coordination and aid for their on-going projects related to sales, deployments or adoption of Microsoft solutions. Resources coordinated include lab facilities, remote access capabilities, architectural guidance, deployment guidance and technology migration assistance. Workshop - Present simple to complex technical or functional topics, ranging from level 100 to 300. These include demos and scenario-based discussions imparting relevant information and influencing adoption of Microsoft technologies. Pre-sales Technical Assistance: Technical and Competitive Sales Assistance, helping partners to secure new clients by delivering state of the art solutions in the form of customized workshops, technical white papers, best practices, demonstrations, and presentations.

Acting in the Information Security with managing user accounts (creation, configuration profile, configuration and release of logon script access) of the branch network of ABNAMRO Real Bank and directory access and policy management (creation, policy enforcement security risk and release accesses) .Working in migration projects operating system platform, activities related to Information Security.

Provided technical field support to users, analyzing and providing hardware and software (OS and Internal Systems) troubleshooting. During this period I was responsible for controlling all of these activities on site with 700 users.Escalating and driving problems resolution with other support levels and with suppliers. Leading projects involving the help desk, among which: - Roll-Out of workstations and operating system from Windows NT to XP. - Setting up a call center with 100 positions.- Coordinate the physical change of the site with 700 positions to new location, controlling the entire process from disassembly to final testing to ensure business continuity after each step change.

Managing contracts for computer support services (called managed the opening and scheduling of appointments, makes the sales contract).Prospecting for new customers for computer support services.Coordinate team of field technicians, customer service that made service contracts and client loose.Develop, pricing and coordinated the implementation of IT projects (infrastructure, hardware and software).Sales of hardware, software and IT services.Major Projects:1. Planning, budgeting and implementation costs of the new CPD of Deloitte Touche Tohmatsu.2. Planning, budgeting, cost and coordination of technical staff in the implementation of infrastructure and data network installation and configuration of Windows 2000 server in a company Events Agency.