Risa Dimond personal email
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Risa Dimond phone numbers
With a deep passion for hospitality and a knack for creating memorable guest experiences, I’ve spent over a decade in leadership roles in fine dining, bars, and event spaces, where I’ve consistently driven revenue growth, employee satisfaction, and client loyalty. My career has centered on combining operational excellence with people-first leadership, ensuring every event, team, and service interaction exceeds expectations.I’ve succeeded in multiple roles: Project Management in Hospitality: Proven ability to design and implement systems that enhance service standards, streamline operations, and achieve organizational goals.Event Management Expertise: Successfully executed 100+ onsite and offsite events, from concept to completion, including high-revenue bookings and seamless guest experiences.Training & Development: Created comprehensive training programs that increased employee retention and elevated team performance, fostering a culture of excellence and collaboration.Guest-Centric Leadership: Skilled in crafting human-centered service strategies that delight guests, resolve challenges empathetically, and build long-term relationships.I thrive at the intersection of creativity and structure—whether it’s coordinating large-scale events, developing employee skills, or implementing innovative service strategies. My approach is rooted in empathy, adaptability, and a relentless drive to create value for both guests and teams.
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Project ManagerCeci New YorkNew York, United States -
ServerGrovehouse Nov 2024 - PresentBrooklyn, New York, Us -
BartenderGrovehouse Aug 2023 - Nov 2024Brooklyn, New York, Us-Established steps of service and created systems and processes to implement while training new staff, resulting in ease of maintaining high standards of guest experience, cleanliness, and organization.-Acquired menu and retail knowledge, providing guests with full experience offerings and suggestions, increasing capability to upsell naturally.- Ensured proper measurements of cocktail ingredients, guaranteeing accuracy and efficiency in making over 200 drinks a night while maintaining elevated service and receiving multiple and consistent accolades from guests and stakeholders. -
Wedding AssistantJessica Jordan Events Dec 2021 - Apr 2024New York, New York, Us -
Project ManagerCeci New York Sep 2021 - Aug 2023New York, Ny, Us-Managed multiple client projects at one time and communicating effectively between customer, design, printing, production, and quality assurance overseeing the project every step of the way from initial client contact to successful, on time, and beautiful delivery of end product. -Succeeded with the highest emphasis on quality customer service to diverse clientele, managing to foster trust and enjoyment with each unique client resulting in consistent satisfaction and loyal, happy customers. -Scheduled design and production milestones and expected deadlines for client feedback. -Ensured quality and presentation of sample products and end products exceed luxury industry standards. -Curated estimates and proposals based on clients varying budgetary parameters and needs. -Surpassed a 10% conversion rate of potential leads to sales -
Junior Project Manager | Scrum MasterGeneral Assembly May 2020 - Aug 2020New York, Ny, UsManaged multiple creative projects for digital products, aligning with industry best practices, accessibility standards, and current trends.Facilitated daily standups for 5 out of 6 projects, driving collaboration and progress within cross-functional UX teams.Demonstrated excellence in project management, scoring in the top 25% of the final assessment and contributing to team success.Skills Interaction Design | Visual Design | Mobile App Design | Responsive Website Design | Prototyping | Specification Documentation | Wireframing | Usability Testing | Persona and Journey Map Development | Data Synthesis | User Interviews | Heuristic Evaluation| Competitive Analysis | Tree Testing | Card Sorting | User Flow | Design Studio | Software Engineer Collaboration Software Sketch | InVision | Figma | Miro | Maze | Adobe Creative Suite -
Junior Project Manager | Ux DesignerEverest Effect Jul 2020 - Jul 2020Montclair, New Jersey, UsDeveloped compelling presentations and reports that communicated findings to inform business decisions and drive action.Managed team timelines and deliverables in an agile environment, consistently meeting tight deadlines.Maintained regular communication and updates with internal partners and stakeholders, ensuring alignment and engagement. -
Brand AmbassadorThe Cocktail Guru Sep 2018 - Jun 2020Brand Ambassador for Jefferson’s Bourbon & The Perfect Puree -- sales driven direct sample marketing Established and nurtured over 240 connections with chefs and beverage managers, resulting in increased sales and brand visibility.Demonstrated a deep understanding of industry trends and the competitive landscape, adapting marketing strategies to stay ahead.Received consistent high-level feedback, recognized for exceptional performance and contribution to team goals.
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Bar ManagerIgc Hospitality Sep 2018 - Jun 2019New York, New York, UsRestaurants: Trademark Bar and Kitchen The Wilson Terrazzo Lounge and Terrace Coordinated with head bartender to create cocktail menu resulting in lower cost and higher sales Trained wait staff on selling techniques creating a more confident and educated team leading to overall happiness. Contributed to marketing strategies for specific restaurants with weekly meetings for event set up, activations, financial review, and general run of the restaurants. Nightly follow up with guests after their visit to open communication for any issues or problems that need to be solved ensuring each guests had a satisfactory visit in all aspects. -
Bar ManagerSeasons Rotisserie & Grill Apr 2018 - Aug 2018 -
Director Of Service And EventsSeamstress Restaurant & Bar Apr 2016 - Mar 2018Melbourne, Victoria, AuConducted all hiring, onboarding and created employee training program for over 20 employeesIncreased employee happiness satisfaction and employment retention by 100% Developed special event packages and staffed & planned over 100 onsite and offsite events from start to finish Booked events that accounted for the top 3 highest sales days over $12,000 in 1st year -
ServerIgc Hospitality Jun 2017 - Sep 2017New York, New York, UsRestaurant Refinery Rooftop Oversaw a section of 10-15 tables, creating a system for organizing tabs and cash flow and streamlining multi-tasking resulting in increased customer satisfaction and opening higher potential for up selling. Coordinated with brands for promotion activations adapting points of service to be specifically customized to each event. Worked flexible schedule including evenings, weekends, and holidays.Implemented upwelling techniques to improve sales by 25% resulting in higher tip averages for the full team Analyzed and improved processes for daily set up and breakdown -
BartenderSeasons Rotisserie & Grill Sep 2012 - Apr 2016 -
Team LeaderCamp Sloane Jun 2005 - Aug 2006Team LeadershipResponsibilities included organizing and leading activities for staff training week, attending daily meetings with camp director, executive and other team leaders, collaborated with other leaders to create nightly activities within age groups and camp wide, went on rounds to make sure assigned staff was on section duty when other staff had time off, and worked with directors and counselors to help meet the needs of the camp as a whole.
Risa Dimond Skills
Risa Dimond Education Details
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General AssemblyUx Design Immersive -
Brevard CollegeEnglish -
The University Of New Mexico
Frequently Asked Questions about Risa Dimond
What company does Risa Dimond work for?
Risa Dimond works for Ceci New York
What is Risa Dimond's role at the current company?
Risa Dimond's current role is Project Manager.
What is Risa Dimond's email address?
Risa Dimond's email address is rm****@****ail.com
What is Risa Dimond's direct phone number?
Risa Dimond's direct phone number is +164676*****
What schools did Risa Dimond attend?
Risa Dimond attended General Assembly, Brevard College, The University Of New Mexico.
What are some of Risa Dimond's interests?
Risa Dimond has interest in Bad Television, Interior Design, Writing, Skiing, Xm Radio, Commercials, Fashion, Eating Out, Having Great Conversations, Reading.
What skills is Risa Dimond known for?
Risa Dimond has skills like Editorial, Editing, Creative Writing, Restaurants, Technical Writing, Food, Recipes, Cuisine, Social Media, Commercials, Public Speaking, Social Media Marketing.
Who are Risa Dimond's colleagues?
Risa Dimond's colleagues are Alan Johnson, Ceci Bags, Cecilia Maitenon, Christie Morrison, Lisa Sul, Edgar Troy, Erica First.
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