Risa Dimond Email & Phone Number

New York, United States

Brooklyn, New York, Us

Brooklyn, New York, Us

-Established steps of service and created systems and processes to implement while training new staff, resulting in ease of maintaining high standards of guest experience, cleanliness, and organization.-Acquired menu and retail knowledge, providing guests with full experience offerings and suggestions, increasing capability to upsell naturally.- Ensured proper measurements of cocktail ingredients, guaranteeing accuracy and efficiency in making over 200 drinks a night while maintaining elevated service and receiving multiple and consistent accolades from guests and stakeholders.

New York, New York, Us

New York, Ny, Us

-Managed multiple client projects at one time and communicating effectively between customer, design, printing, production, and quality assurance overseeing the project every step of the way from initial client contact to successful, on time, and beautiful delivery of end product. -Succeeded with the highest emphasis on quality customer service to diverse clientele, managing to foster trust and enjoyment with each unique client resulting in consistent satisfaction and loyal, happy customers. -Scheduled design and production milestones and expected deadlines for client feedback. -Ensured quality and presentation of sample products and end products exceed luxury industry standards. -Curated estimates and proposals based on clients varying budgetary parameters and needs. -Surpassed a 10% conversion rate of potential leads to sales

New York, Ny, Us

Managed multiple creative projects for digital products, aligning with industry best practices, accessibility standards, and current trends.Facilitated daily standups for 5 out of 6 projects, driving collaboration and progress within cross-functional UX teams.Demonstrated excellence in project management, scoring in the top 25% of the final assessment and contributing to team success.Skills Interaction Design | Visual Design | Mobile App Design | Responsive Website Design | Prototyping | Specification Documentation | Wireframing | Usability Testing | Persona and Journey Map Development | Data Synthesis | User Interviews | Heuristic Evaluation| Competitive Analysis | Tree Testing | Card Sorting | User Flow | Design Studio | Software Engineer Collaboration Software Sketch | InVision | Figma | Miro | Maze | Adobe Creative Suite

Montclair, New Jersey, Us

Developed compelling presentations and reports that communicated findings to inform business decisions and drive action.Managed team timelines and deliverables in an agile environment, consistently meeting tight deadlines.Maintained regular communication and updates with internal partners and stakeholders, ensuring alignment and engagement.

Brand Ambassador for Jefferson’s Bourbon & The Perfect Puree -- sales driven direct sample marketing Established and nurtured over 240 connections with chefs and beverage managers, resulting in increased sales and brand visibility.Demonstrated a deep understanding of industry trends and the competitive landscape, adapting marketing strategies to stay ahead.Received consistent high-level feedback, recognized for exceptional performance and contribution to team goals.

New York, New York, Us

Restaurants: Trademark Bar and Kitchen The Wilson Terrazzo Lounge and Terrace Coordinated with head bartender to create cocktail menu resulting in lower cost and higher sales Trained wait staff on selling techniques creating a more confident and educated team leading to overall happiness. Contributed to marketing strategies for specific restaurants with weekly meetings for event set up, activations, financial review, and general run of the restaurants. Nightly follow up with guests after their visit to open communication for any issues or problems that need to be solved ensuring each guests had a satisfactory visit in all aspects.

Melbourne, Victoria, Au

Conducted all hiring, onboarding and created employee training program for over 20 employeesIncreased employee happiness satisfaction and employment retention by 100% Developed special event packages and staffed & planned over 100 onsite and offsite events from start to finish Booked events that accounted for the top 3 highest sales days over $12,000 in 1st year

New York, New York, Us

Restaurant Refinery Rooftop Oversaw a section of 10-15 tables, creating a system for organizing tabs and cash flow and streamlining multi-tasking resulting in increased customer satisfaction and opening higher potential for up selling. Coordinated with brands for promotion activations adapting points of service to be specifically customized to each event. Worked flexible schedule including evenings, weekends, and holidays.Implemented upwelling techniques to improve sales by 25% resulting in higher tip averages for the full team Analyzed and improved processes for daily set up and breakdown

Team LeadershipResponsibilities included organizing and leading activities for staff training week, attending daily meetings with camp director, executive and other team leaders, collaborated with other leaders to create nightly activities within age groups and camp wide, went on rounds to make sure assigned staff was on section duty when other staff had time off, and worked with directors and counselors to help meet the needs of the camp as a whole.

Ux Design Immersive

B.A., English

Education record