Risa Hall Email & Phone Number

Remote, Us

Remote, Us

Remote, Us

Denver, Colorado, Us

We are a small tech company that specializes in beautiful UI/UX and streamlined code (usually in Vue.js). We are currently accepting new contracts for Web Design and Front End Web Development.Our biggest app to date has been for a company called CarBidNow, an online car auction service live at www.carbidnow.com. The app utilizes Vue.js, VueX, Node.js, SASS, Webpack, and Vuetify to create a fully responsive web application. I architected and managed the project as the UI Designer and Lead Developer. As the Front End Developer I handcrafted the UI and also lead a small group of backend developers who created a .NET Web API and security enhancements for the Vue app. GitHub used for versioning.

Greenwood Village, Colorado, Us

Developed two extensible and responsive code template/style guides with HTML5, CSS3 and JavaScript allowing the team to build web pages twice as quickly. Supported a team of 10+ Multimedia Designers, solving complex coding issues. Wrote and maintained our online web development training program complete with dozens of process documents and resources.

Greenwood Village, Colorado, Us

- Designed multimedia elements to enhance student learning- Coded online courses for Ashford University and University of the Rockies- Created multiple interactive orientation video's, walking students through their online courses- Optimized code for eCollege and pushed the LMS boundaries by adding "whizz-bang"

• Due to the fast paced nature of this assignment, my fellow contractors and I needed to absorb as much as possible during the initial three day training. With a group of seventy contractors to oversee, our Trainer/Supervisor clearly had quite the task at hand. With my prior three years of Training experience from Intellisource, I was able to assist my other classmates in troubleshooting and identifying the proper procedures for our tasks, thus supporting our Trainer and operating as a resource for my peers.• After my success in completing a plethora of detail-oriented projects, I was assigned to a special three-person QA team and granted additional access privileges in order to assist with incoming QA requests. We primarily received one or two requests daily, and each was to be finished within 24 hours of its receipt. When we received over two-hundred requests in one day, I worked closely with the team to identify the common errors between all QA’s and complete our task within 24 hours.

Aurora, Colorado, Us

Company Profile: CSU-Global Campus is uniquely focused on 100% online university degree programs for working professionals.Position: Multimedia/Web Designer & Developer - Required Admin knowledge of Blackboard & Canvas• CSU-Global had been seeking a Multimedia Designer for weeks. With a deadline no less than a week away, I began working on a course building project in Blackboard within 10-minutes of my on-site interview. Management was so impressed with my extensive skillset and experience, that they repeatedly extended my contract (later hiring me directly), replacing the existing three contractors.• I began building courses in the Learning Management System (LMS) BlackBoard. My efficiency allowed the current Multimedia Designer to meet and overcome his deadlines.

Please see the most recent Pearson eCollege entry for details

Company Profile: Intellisource is an HR Outsourcing company that contracts for Verizon’s Fraud Control division. As part of the Verizon Fraud Control Team, Analysts must be trained to use computer systems and perform research to detect potentially fraudulent telephone calls over Verizon’s phone network. Position: Fraud Analysis Trainer/Web Developer• I was promoted from Analyst to Trainer within 3 months due to my productivity and the company’s deficiency in tech savvy Trainers (who had been using Microsoft Word to write web docs). When Verizon downsized the Training team, we were reduced from four to two Trainers maintaining 4 departments simultaneously, with no decrease in workload. Despite this, I worked with my co-trainer and Manager to completely revamp the Training Web, and rewrite the Training Materials, creating their first comprehensive and modern training program.• When a Verizon Web Developer in Florida for another department left the company, the Directors were so impressed with our web development work that they decided to reassign its development to us. Our current recreation of the web has been an overwhelming success for users and Management.• Facilitated on the floor training in order to maximize individual productivity. Experience with outlining, designing and delivering training plans and materials. Have trained dozens of new fraud analysts both on the floor and in a class room setting. Experience with outlining, designing and delivering training plans and materials. Wrote daily reports and created monthly presentations.

Englewood, Co, Us

Company Profile: A Satellite TV provider competing with Direct TV and Cable to capitalize the market.Position: Account Specialist, Technical Support Agent, Wildblue Satellite Internet Saleswoman¬• Took over 13,000 calls ranging from basic billing disputes to escalated cancellations. Received escalated transfers from frontline agents. Consistently succeeded in saving 60% of accounts from disconnection as an account specialist. Won awards for perfect QA (Quality Assurance and call monitoring) in 2006 and 2007, meaning that every call consistently scored perfect in all categories.• Resolved hundreds of technical issues with satellite systems over the phone. Highly versed in computer technologies; a 2006 National Technical Honor Society Member (achieved only by referral). Setup dozens of satellite internet accounts as salesperson for Wildblue.

Education record

Multimedia Graphic Design, Web Design, Developement, Digital Art, Flash Animation