Risan Yoosef Mubarak Email & Phone Number

Melbourne, Vic, Au

Leads a diverse, motivated team of 8 across Melbourne and Singapore in designing high-converting websites ranging from $5K to $10K.Scaled the brand's revenue from $0 to $100K+ within 10 months by implementing dynamic marketing strategies across META ads and outbound messages.Built CRM systems and standard operating procedures from scratch by leveraging Artificial Intelligence and utilising tools like Notion and Excel to enhance communication speed.

Melbourne, Victoria, Australia

Adapted seamlessly to a high-pressure sales environment, showcasing resilience and a proactive problem-solving approach to immediately and consistently exceed company base key performance indicators by 20%-50%Implemented unique sales tactics and strong interpersonal communication to generate more than $45K in revenue in less than 6 months as a casual.

Melbourne, Victoria, Australia

Redesigned the social media system for the social gerontology division, including timelines and scheduling systems to better organise and post content for the multi-project company, addressing previous inefficiencies.Effectively communicated across 6 different active projects and with project leaders, to ensure the timely output of important research posts and recruitment advertisements within the strict 3-week internship period.Created and scheduled 60 different posts for the division across 6 active projects using the new system in under 3 weeks, meeting all internal deadlines and being offered further positions.

Australia

Streamlined and completed timesheet management process for over 100 employees across multiple companies, significantly reducing payroll processing time.Performed accurate and efficient data entry for accounts receivables, payables, superannuation, and other tax purposes, ensuring impeccable record-keeping and compliance with financial regulations.Leveraged available tools such as Excel, MYOB, Xero, and Word to enhance system efficiency and accelerate operational processes, such as by creating standard operating procedures.Applied expertise in website development and design to resolve longstanding issues with the company's website and created new business card designs that aligned with the brand's value, resulting in increased callbacks.

Singapore

Served as the key liaison between doctors and clinical staff, facilitating a cohesive team environment that enhanced operation efficiency and reduced wait times, enhancing customer satisfaction.Skilfully performed over 200 medical procedures such as ECGs and health check-ups, adhering to high standards of care and effectively adapting to diverse patient demographics.Improved the CRM system by contributing innovative ideas that reduced patient processing times by over 20 minutes, significantly increasing company revenue and elevating customer satisfaction levels.