Real Time Support Engineer
CurrentDuties and Responsibilities : Setting up Real-Time services and offerings. Coordinate set-up with the remote Real-Time teams , Configuring customer-specific projects based on standardized procedures , Working on assigned tasks from the team coordinators and Operations Manager. Troubleshooting data, software and service problems based on internal alerts and customer reports. Providing a very high quality of customer support and seeing that every issue is handled with the utmost care and… Show more Duties and Responsibilities : Setting up Real-Time services and offerings. Coordinate set-up with the remote Real-Time teams , Configuring customer-specific projects based on standardized procedures , Working on assigned tasks from the team coordinators and Operations Manager. Troubleshooting data, software and service problems based on internal alerts and customer reports. Providing a very high quality of customer support and seeing that every issue is handled with the utmost care and attention. Show less