• Internal communication with intern team, including conducting presentations on crucial company updates• Participate in meetings with business partners, ensuring a positive experience• Lead and guide interns on company tasks

・Participate in weekly Saturday meetings ・Partake in meetings with business partners, making notes of their business goals・Create press releases, communicating crucial Tenatch updates with co-workers, business partners, and customers・Guide new interns on company culture and assist them in completing tasks

・Prepare materials for sessions, make suitable materials for each student’s level • Procure lessons with snippets of news and culture from Japan so that students are prepared for travel, work, or living in a Japanese environment ・Ensure that the students are engaged during one-hour session ・identified areas for improvement, and developed strengths in collaboration with students• answer questions for students during off-hours via text and email

・Assist students with English pronunciation ・Respond to queries from students via live message ・Provide feedback, marking, and suggestions for improvement ・Partake in meetings with administrative staff members

・Greeted customers and provided positive interactions in a friendly and courteous manner to facilitate brand loyalty ・Ensured to provide every customer with their order in a timely and efficient manner・Prepared and served coffee and teas, and upselling recommend pastries to match the orders ・Stocked coffee brewing equipment and pastries for next business days・Recommended menu items in accordance with customer’s tastes and preferences

・Made phone calls to customers who visited the company’s site and orchestrated questionnaire surveys through the phone ・Took phone calls from customers and aided them in store selection by inquiring about their needs and preference ・Transferred phone calls from clients to supervisors ・Participated in monthly meetings and client company marketing meetings・Helped company's new service to grow by sending marketing emails and participating in IT events・Sent weekly emails about… Show more ・Made phone calls to customers who visited the company’s site and orchestrated questionnaire surveys through the phone ・Took phone calls from customers and aided them in store selection by inquiring about their needs and preference ・Transferred phone calls from clients to supervisors ・Participated in monthly meetings and client company marketing meetings・Helped company's new service to grow by sending marketing emails and participating in IT events・Sent weekly emails about the company’s service to subscribers, resulting in 40-52% average engagement every week・Monitored social media content to build engagement, resulting in a 40% increase in followers on Instagram Show less

・Managed the store alone during busy hours and weekends ・Responded quickly to the customers’ selections of drinks ・Managed store inventory and ordered required ingredients and items ・Cultivated multi-tasking skill by preparing boba, taking orders, making drinks and accounting for inventory・Served customers in fast-paced environment and managed time ensuring an optimal experience for each customer ・Trained new servers and educated them on the Ball Pulu brand identity and… Show more ・Managed the store alone during busy hours and weekends ・Responded quickly to the customers’ selections of drinks ・Managed store inventory and ordered required ingredients and items ・Cultivated multi-tasking skill by preparing boba, taking orders, making drinks and accounting for inventory・Served customers in fast-paced environment and managed time ensuring an optimal experience for each customer ・Trained new servers and educated them on the Ball Pulu brand identity and culture Show less

・Recommended menu items based on customer needs and preferences・Communicated with customers and made their day memorable ・Ensured cleanliness of tables throughout the day ・Resolved customer concerns, such as allergies and dietary preferences