Marcos G. Email & Phone Number

Lisbon, Portugal

Portugal

Pre-Sales Optimization: Leading pre-sales initiatives by collaborating with sales teams to develop and deliver compelling proposals that align with client needs.Profitability Enhancement: Improving internal processes and optimizing team allocation to maximize the profitability of implementation projects and support services.Client Satisfaction Excellence: Ensuring exceptional customer satisfaction by fostering enduring client relationships and consistently exceeding expectations.Delivery Department Improvement: Standardizing and enhancing delivery processes, implementing best practices to improve efficiency and effectiveness across the department.Strategic Planning and Innovation: Driving strategic planning and innovation to keep delivery practices ahead of industry trends and meet evolving client needs.

Portugal

Marcos specializes in guiding SaaS and IT Services Founders & CEOs on their path to success. Get the support you need to navigate the challenges of entrepreneurship and reach your full potential.Because why just fit in, when you're born to stand out?

Portugal

Tech Hub Launch: Initiated and managed a profitable tech hub in Portugal for Futurice (a multinational tech consulting firm).IT Strategy: Founded Progressive Cloud, an incubator for tech hubs operating in nearshore models. Delivered targeted IT solutions and operational enhancements for optimized business processes.Fractional Leadership: Provided strategic COO/CIO advisory (www.ignights.io), refining organizational operations and technology strategies.Entrepreneur Mentorship: Led a startup mentorship program focusing on strategic marketing, risk management, and SaaS scalability (www.marcosgoncalves.me).Marketing & Sales Activation: Developed and executed marketing and sales strategies, driving lead generation and customer acquisition for mentorship services and fractional business offerings

Lisbon, Portugal

Sales & Solution Design: Drove sales by matching client needs with tailored digital solutions, leading to effective proposals and sustained business development.Agile Project Leadership: Spearheaded efficient, agile project delivery, building and guiding dynamic teams for streamlined operations.Recruitment & Team Building: Collaborated with HR to strategically recruit and cultivate talent, ensuring project success and high client satisfaction.Client Relations & Expansion: Forged and maintained key client relationships, significantly contributing to Plexus Tech’s growth in Portugal.

Project Management Excellence: Streamlined Silicon Valley Insight's delivery lifecycle for maximum efficiency and adherence to budget.Marketing & Sales Activation: Developed and executed marketing and sales strategies, driving lead generation and customer acquisition for mentorship services and fractional business offerings.Strategic Implementations: Drove operational enhancements by pioneering strategy and integrating cutting-edge technology.Team Leadership: Led multidisciplinary teams to excel in collaboration, performance, and risk management, upholding delivery standards.

Palo Alto, Califórnia, Estados Unidos

Lisboa, Portugal

Leadership & Budget Management: Directed an 80+ engineering team, efficiently administering a €7M budget towards strategic user experience enhancements.Integration Excellence: Spearheaded cross-functional team efforts to deliver top-tier integrated solutions, ensuring alignment with project goals.Client Relations & KPI Utilization: Acted as the principal client liaison, notably with BMW, to fortify relationships, ensure transparency, and drive performance through key metrics.

Lisbon Area, Portugal

Visionary Product Strategy: Devised and steered the product roadmap for Daimler tb.lx, aligning with corporate objectives and market needs.Agile Team Leadership: Guided cross-functional teams to prioritize and expedite product development cycles, enhancing stakeholder rapport.Metrics-Driven Management: Embedded KPIs and OKRs into product lifecycle to bolster performance, agility, and strategic direction.Data Science Leadership : As Product Lead, orchestrated a data science team in constructing predictive models powering AutoTech streaming services.

Lisbon Area, Portugal

Strategic Vision: Crafted and conveyed strategic plans for the Seller Center (platform for Mercedes Retailers), aligning product direction with corporate targets and user needs.Backlog and Team Coordination: Orchestrated backlog management and rallied cross-functional teams for timely, high-quality output.Performance Monitoring : Tracked product KPIs, championed inter- departmental engagement, and aligned budgets with fiscal objectives and operational efficiency.

Lisboa E Região, Portugal

CRM System Leadership: Spearheaded the delivery of a pan-European CRM system, bolstering underwriting and marketing functions and ensuring GDPR and IDD adherence.Strategic Product Management: Harmonized product strategy with Hiscox's platforms, led the adoption of agile practices and oversaw a portfolio of 50+ annual IT initiatives.GDPR Implementation Expertise: Orchestrated comprehensive GDPR compliance across Hiscox’s European operations, enhancing data protection and privacy standards.Agile Execution Supervision: Directed agile project execution, upholding the company’s dedication to agile methodology and project efficiency.Multinational IT Project Leadership: Engineered and executed a cross-border IT strategy for implementing data privacy compliance frameworks, including GDPR and IDD, ensuring unified compliance standards across all European branches.

Lisboa, Portugal

Platform Enhancement: Oversaw the maintenance of BNP Paribas's Neolink trading platform, ensuring high performance and reliability for securities trading operations.Feature Deployment: Coordinated the deployment of new features and security patches to the Neolink platform, enhancing trading capabilities and safeguarding against cyber threats.Quality Assurance: Executed comprehensive bug fixes and optimizations, significantly improving user experience and system integrity for Neolink's trading environment.

System Consolidation: Leveraged Calypso's integrated cross-asset platform to consolidate Novo Banco's trading operations, enhancing system efficiency and innovation in risk and accounting processes.Operational Compliance: Guided Novo Banco through a strategic transition to the Calypso platform, streamlining operations and ensuring compliance with evolving financial regulations.Knowledge Collaboration: Established direct interfaces with the trading team, imparting specialized Calypso platform knowledge and fostering a collaborative environment for continuous process improvement.

Lisboa

Database Optimization: Optimized Oracle database configurations and implemented peak performance solutions, significantly enhancing data retrieval speeds and system efficiency.Data Strategy for Visualization: Advised clients on selecting optimal data sets for the creation of insightful data visualization tools, facilitating informed decision-making processes.Business Intelligence Development: Contributed to Crossjoin's internal Business Intelligence toolset by conducting in-depth business analysis, driving the development of robust analytics capabilities.

Lisbon

Business Analysis: Analyzed business needs to develop tailored software specifications for Telco, HR, and Banking sectors in Portugal.Solution Development: Crafted robust software solutions, ensuring project success through cross-disciplinary team collaboration.Programming Expertise : Developed software using T-SQL, PL-SQL, C#, and Java, showcasing versatility in coding languages and technical proficiency.

Lisbon