Nate Risenhoover Email and Phone Number
budapest, budapest, hungary
Nate Risenhoover's Location
Fort Collins, Colorado, United States, United States
Nate Risenhoover's Contact Details
Nate Risenhoover work email
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Nate Risenhoover personal email
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Nate Risenhoover phone numbers
About Nate Risenhoover
I’m Nate. I’m a Software Support professional based in Colorado, USA. I help people do cool things with the internet. Customer Experience has been in my blood for a number of years and providing amazing customer experience is a driving force in my life.
Nate Risenhoover's Current Company Details
Nate Risenhoover Work Experience Details
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Senior Customer SpecialistBitrise Jul 2022 - PresentBudapest, HungaryBitrise has an international team of Support staff with varied experience levels in Support and Mobile Development. We collaborate on cases, incidents, and learning. Customer Specialists are technical experts who help customers solve problems within the Bitrise software experience. They posses strong technical skills, as well as the ability to communicate effectively and work independently and as part of a team.As a Senior Customer Specialist, Nate exemplifies strong leadership values… Show more Bitrise has an international team of Support staff with varied experience levels in Support and Mobile Development. We collaborate on cases, incidents, and learning. Customer Specialists are technical experts who help customers solve problems within the Bitrise software experience. They posses strong technical skills, as well as the ability to communicate effectively and work independently and as part of a team.As a Senior Customer Specialist, Nate exemplifies strong leadership values and characteristics to lead a small-but-mighty team of specialists who take care of the Bitrise customer (both internal and external). He also serves as a point of reference and point of contact for process improvements and major incidents. Show less
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Customer SpecialistBitrise Nov 2021 - Jul 2022Budapest, Hungary
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MemberSupport Driven Oct 2017 - PresentSupport Driven is a community of people in Customer Support and Success helping each other. It’s a special place where lifelong friendships and relationships have been formed with some amazing customer-obsessed and like-minded individuals. -
Customer Care AnalystPayit Jul 2021 - Nov 2021Kansas City, Missouri, United StatesThe PayIt Customer Care Team is the face of PayIt to many of our customers, and we are dedicated to creating a support experience that sets new industry standards, just like PayIt’s products do. The PayIt Customer Care Team engages with our constituents across the nation through 1:1 support, online communities, and social outreach. They also serve a critical role in providing continual feedback to our Product Development and Client Management teams to improve our products.I was… Show more The PayIt Customer Care Team is the face of PayIt to many of our customers, and we are dedicated to creating a support experience that sets new industry standards, just like PayIt’s products do. The PayIt Customer Care Team engages with our constituents across the nation through 1:1 support, online communities, and social outreach. They also serve a critical role in providing continual feedback to our Product Development and Client Management teams to improve our products.I was dedicated to serving the needs of our partners and end-users. I interacted with people who were unfamiliar with technology, providing solutions, and guiding citizens to successfully navigate PayIt services. I also helped to maintain a knowledge base for our partners and work with our internal engineering teams on daily refinements. Show less -
Senior Support AnalystSafetyculture Feb 2020 - Jun 2021Kansas City, Missouri, United StatesDelivering an exceptional customer experience and continuously striving to set the bar higher and higher every day. Senior Analysts live and breathe the SafeyCulture “Think Customer” value every day. We combine our people skills with technology expertise and the result is market-leading customer experience.As a Senior Analyst, it is our responsibility to triage all escalated customer issues, continuously grow in product knowledge and expertise, and lead the team with ongoing training… Show more Delivering an exceptional customer experience and continuously striving to set the bar higher and higher every day. Senior Analysts live and breathe the SafeyCulture “Think Customer” value every day. We combine our people skills with technology expertise and the result is market-leading customer experience.As a Senior Analyst, it is our responsibility to triage all escalated customer issues, continuously grow in product knowledge and expertise, and lead the team with ongoing training initiatives and process building and improvements. We're often solving problems behind the scenes using tools like Python and the SafetyCulture API to dig deep into all types of customer scenarios. Show less -
Support AnalystSafetyculture May 2019 - Feb 2020Kansas City, Missouri AreaSupported a global customer base with a high level of support and personal touch. Days were spent solving problems and educating users on a safety and quality management software tool.
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Senior Software Support SpecialistStorable Apr 2019 - May 2019Westwood, KsSupported a variety of customers in using a Self-Storage Facility Management software platform. Support inquiries include phone, chat, and email correspondence. The role has required extensive troubleshooting ability, empathy, listening skills, and learning on the fly. Successfully implemented chat support as a new channel for customer communication. -
Software Support SpecialistRed Nova Labs Sep 2017 - Mar 2019Westwood, Ks[Red Nova Labs acquired by Storable]Supported a variety of customers in using a Self-Storage Facility Management software platform. Support inquiries include phone, chat, and email correspondence. The role has required extensive troubleshooting ability, empathy, listening skills, and learning on the fly. Successfully implemented chat support as a new channel for customer communication. -
Customer Support LeadKicksite - Simple Martial Arts School Management May 2017 - Sep 2017Overland Park, KsLed a team of support agents who assisted clients with support of the Martial Arts studio management software. Transitioned a team who previously relied only on email and traditional phone lines to a fully integrated phone/email/chat based support ecosystem. Became the product knowledge champion and facilitated trainings and training content for clients. -
Google Fiber Technical Customer Support RepresentativeConvergys Feb 2017 - May 2017Kansas City, Missouri AreaInterfaced with customers of Google Fiber via inbound calls, outbound calls, as well as chat and email. Provided technical assistance for a variety of issues connected to the world of Google Fiber home internet and TV.
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Sales SpecialistBldwn Jun 2016 - Dec 2016Leawood, Kansas, United StatesFacilitated an excellent sales floor and team dynamic. I worked as a brand representative for Baldwin Men’s in Leawood, KS. Here I had an immense focus on customer experience, where each day I would interact with our clients and products in order to help introduce an elevated aesthetic to any man’s wardrobe. Here, I sold a luxury product in a full range of men’s clothing from the Baldwin label in addition to some well-curated brands that sit alongside. We existed as a store to serve our clients… Show more Facilitated an excellent sales floor and team dynamic. I worked as a brand representative for Baldwin Men’s in Leawood, KS. Here I had an immense focus on customer experience, where each day I would interact with our clients and products in order to help introduce an elevated aesthetic to any man’s wardrobe. Here, I sold a luxury product in a full range of men’s clothing from the Baldwin label in addition to some well-curated brands that sit alongside. We existed as a store to serve our clients with their styling needs and to create an amazing experience for each person who walks through the doors. These amazing experiences result in high conversion rates each and every day. Show less -
Sales And BaristaSteadbrook Aug 2015 - Jun 2016Denver, Colorado, United StatesCreated an excellent atmosphere and community with a unique buying experience. Here I was not only a sales clerk with a focus on customer service and product education, but also a Barista providing a “sip while you shop” coffee experience. My focuses within the small company have included visual merchandising, buying insight, and journal (blog) writing. As an extension of the brand, I have also organized and curated fashion shows around the City of Denver, CO. -
ExpertApple Retail Jan 2013 - Jun 2016Dallas/Fort Worth AreaWas known as a leader in sales, product knowledge, and solutions, and became highly influential in how I engaged with customers. I also practiced turning mild customer curiosity into intense interest and ownership. As new products and initiatives emerged, I was always the first to learn, share, and inspire my team members through approachability and action. I always met, and at times exceeded, established performance goals. I learned to express pride to represent Apple, and exemplified that in… Show more Was known as a leader in sales, product knowledge, and solutions, and became highly influential in how I engaged with customers. I also practiced turning mild customer curiosity into intense interest and ownership. As new products and initiatives emerged, I was always the first to learn, share, and inspire my team members through approachability and action. I always met, and at times exceeded, established performance goals. I learned to express pride to represent Apple, and exemplified that in all my interactions with customers. Show less -
SpecialistApple Retail May 2012 - Jan 2013Boulder, Colorado, United StatesStood at the heart of Apple’s reputation for extraordinary customer service. I did this because I love people. I had and still have an encyclopedic knowledge of all things Apple. And learned to translate technology-speak into everyday language. I also learned how not just serve up information, but also inspire the next generation of Mac, iPod, iPhone, and Apple TV fans.
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Sales SpecialistTopo Designs Jan 2014 - Aug 2015Denver, Colorado, United StatesSpent time running/managing the retail store for outdoor and menswear brand, Topo Designs. This included interacting with customers in order to educate them about the brand and the value of Made In the USA. Also, included general sales and creating excitement around new products. -
BaristaStarbucks May 2010 - Mar 2012Loveland, Colorado, United StatesBrewed and served beverages to customers. Assisted with coffee and product buying decisions. Created a great customer atmosphere. Provided friendly and courteous customer service, always keeping the customer's interests as a priority. Also, maintained store cleanliness and was in charge of closing the store each evening. A helpful and knowledgeable drink maker with the qualifications of a retail store employee. -
AssistantIrradiated Apps Oct 2010 - Nov 2010Loveland, Colorado, United StatesEmailing and social network strategy. Assisted software developer with invoicing and customer complaints and feedback.
Nate Risenhoover Skills
Customer Service
Retail
Mac
Time Management
Technical Support
Customer Relationship Management
Customer Satisfaction
Knowledge Management
Analytical Skills
Os X
Google Docs
Google Apps
Customer Support
Leadership
Employee Training
Organization Skills
Problem Solving
Product Knowledge
Knowledge Sharing
Chrome Os
Zendesk
Google Chrome
Google Sheets
Google Drive
Empathy
Social Networking
Sales
Microsoft Office
Microsoft Excel
Cashiering
Food Service
Cash Register
Cash Handling Experience
Inventory Management
Food And Beverage
Social Media
Frequently Asked Questions about Nate Risenhoover
What company does Nate Risenhoover work for?
Nate Risenhoover works for Bitrise
What is Nate Risenhoover's role at the current company?
Nate Risenhoover's current role is Supporting @ Bitrise.
What is Nate Risenhoover's email address?
Nate Risenhoover's email address is n@nrisenhoover.com
What is Nate Risenhoover's direct phone number?
Nate Risenhoover's direct phone number is +197031*****
What are some of Nate Risenhoover's interests?
Nate Risenhoover has interest in Jeans, Coffee, Folk Music, Clothing, God, Ios, Apple (Company), Social Media, Shoes, Fashion And Style.
What skills is Nate Risenhoover known for?
Nate Risenhoover has skills like Customer Service, Retail, Mac, Time Management, Technical Support, Customer Relationship Management, Customer Satisfaction, Knowledge Management, Analytical Skills, Os X, Google Docs, Google Apps.
Who are Nate Risenhoover's colleagues?
Nate Risenhoover's colleagues are Bálint Bejczi, Bátfai Veronika, Luca Kollar, Dmd, Balázs Francsics, József Erős, Justin Townsel, Zoltán Bába.
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Nathaniel Risenhoover
Dual Rated Commercial Pilot, Flight Instructor And A&P MechanicFort Worth, Tx1goarmy.com5 +148020XXXXX
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Nathan Risenhoover
United States -
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