Rishab K. Email & Phone Number

I am a resilient and agile professional with a proven track record in the IT inbound call sector, specializing in technical support, customer service, and managing international customer queries from the U.S. and Canadian markets.In my previous role at Randstad as an IT Tech Recruiter, I was responsible for sourcing, screening, and placing top IT talent across various sectors. My role involved identifying and attracting candidates through diverse channels, conducting thorough interviews, and matching them with opportunities that aligned with their skills and aspirations. Collaborating closely with hiring managers, I ensured a smooth recruitment process that met specific client needs, driven by my ability to build strong relationships with both clients and candidates.I also have a solid history of training and motivating teams in customer service workflows within the international voice domain. My expertise includes effectively communicating with customers to resolve issues, address queries, and manage expedited data requests. I have consistently met service level agreements, improved productivity, and achieved quality targets within set timelines.Currently, I serve as an International Student Ambassador, supporting and guiding international students through their academic and social integration. This role has further developed my interpersonal skills, deepened my cultural understanding, and reinforced my commitment to providing exceptional service.My professional accomplishments have been recognized through multiple awards and appreciation from both my current and previous employers. I have also participated in workshops and training sessions during my graduate program, which have enhanced my knowledge, skills, and drive to succeed. My strengths include networking, problem-solving, communication, customer handling, and recruiting top IT talent.Outside of work, I am known as an enthusiastic, hard-working, and flexible individual. My hobbies include playing outdoor sports, travelling, photography and exploring the web.To know more about me, feel free to email me at: rishabkatewate@gmail.com