As a Technical Support Engineer with over 6+ years of experience in the IT industry, I've developed a robust skill set in troubleshooting, customer service, and technical communication. My experience in Windows Networking has equipped me with a deep understanding of software and hardware issues, allowing me to diagnose and resolve complex technical problems efficiently.I excel in high-pressure environments and am committed to providing exceptional support to both non-technical users and IT professionals. My approach is user-centric, focusing on clear communication to ensure customer satisfaction and retention.In my current role, As a Implementation engineer, I am responsible for server assessments, Server Builds,Database Migration, troubleshooting Windows Networking,Active Directory and Windows Performance issues.