Rishab Srivastava Email and Phone Number

Proven success in supervising projects from the stage of initiation till monitoring & control and closure including planning, estimation & scheduling, cost estimation & budgeting, change control, planning risk responses and contingency planning.Build and manage Customer Success Plans to aid the customer in achieving their objectives with Datacenter Services.Identify opportunities to optimize customer’s activation and use of solution and remove any known inefficiencies in deployment of VMware, VDI and Windows Solutions. Well versed with ITIL Foundation Framework & Service Delivery functions. aligned teams for providing robust Incident/Problem/Configuration/Change & Release Management support and resolution of all Incidents / Tickets within defined SLAs & TAT ensuring minimum downtime. Well versed with Agile Methodologies, aligned teams for providing faster implementation via Release packages. Highly skilled in end-to-end Project / Program Management from scoping, requirement analysis, activity sequencing, cost & effort estimations, SOWs, resource management, quality & KPI monitoring, risk analysis, progress tracking to metrics reporting and ensuring delivery of projects within time, budget & QA norms. Ensure that maximum value is derived from the products and services by quantifying the value with available telemetry data & analytics, driving adoption, answering business questions, identifying opportunities of upsell & cross sell.Worked with various renowned clients and managed business cases & models, developed RFP/ SLA/OLA/White Papers/ Case Studies & POC for them. Contributed to the business, technology, people, innovation vision and direction by influencing strategies and monitoring execution of major technology initiatives.