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Rishab Yash is listed as Quote Specialist | RMA & Escalation Management | Customer Experience Expert at ChargePoint" at ChargePoint, a with 728 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rishab Yash.
Rishab Yash previously worked as RMA at Chargepoint and Quote specialist at Tech Mahindra. Rishab Yash holds Bachelor Of Hotel Management, Service from Garden City College Of Sc And Mgt. Studies.
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"I bring 1.8 years of experience as a technical support representative, where I honed my problem-solving skills and customer service expertise. Recently, I transitioned to a new role as a Quote Specialist at Tech Mahindra, where I leverage my technical background to provide accurate and efficient quotes to clients. I am dedicated to delivering exceptional service and contributing to the success of my team."
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Bengaluru, Karnataka, India
Quote Specialist | RMA Management | Escalation Handling | Customer Experience"Experienced in managing Return Merchandise Authorizations (RMA), providing quotes, handling escalations, and ensuring excellent customer experiences at ChargePoint."
![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Bengaluru, Karnataka, India
*Resolved unsatisfactory customer service issues and complaints*investigated rootcause; identified and implemented action plans to prevent recurrences.*Maintained excellent customer service skills to communicate client needseffectively and provide quality service to enhance customer satisfaction.*Trained and developed computer technicians on computer troubleshooting,maintenance and repair in a customer service environment.*Maintained daily communications with the coordinator to ensure quality in serviceand meet customer service satisfaction.*Diagnosing and providing clear advice on what the user can do to solve theirproblem*Maintaining composure and a positive attitude during difficult situations*Support in the development of programs to train the customer on how toproperly use the products*Promoted to Subject Matter Expert (SME)*Assisted the team and agents on floor, maintained the team's performance*handling Supervisor and appreciation calls of agents*Made sure we focus on NPS and achieve our target*Motivate the team in order to drive the performance*Sent all the reports to Team leader
Bengaluru, Karnataka, India
*Resolved unsatisfactory customer service issues and complaints; investigated rootcause; identified and implemented action plans to prevent recurrences.*Maintained excellent customer service skills to communicate client needseffectively and provide quality service to enhance customer satisfaction.*Trained and developed computer technicians on computer troubleshooting,maintenance and repair in a customer service environment.*Maintained daily communications with the coordinator to ensure quality in serviceand meet customer service satisfaction.*Diagnosing and providing clear advice on what the user can do to solve theirproblem*Maintaining composure and a positive attitude during difficult situations*Support in the development of programs to train the customer on how toproperly use the products*Promoted to Subject Matter Expert (SME)*Assisted the team and agents on floor, maintained the team's performance*handling Supervisor and appreciation calls of agents*Made sure we focus on NPS and achieve our target*Motivate the team in order to drive the performance*Sent all the reports to Team leader
Other employees you can reach at chargepoint.com. View company contacts for 728 employees →
Donald D.
Colleague at ChargepointCampbell, California, United States
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Christoph Von Essen
Colleague at ChargepointMunich, Bavaria, Germany
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Oscar Mendez
Colleague at ChargepointSan Jose, California, United States
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Peter Thompson
Colleague at ChargepointSanta Cruz, California, United States
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Chris Beebe
Colleague at ChargepointLynnfield, Massachusetts, United States
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Omkar Bhonsule
Colleague at ChargepointGoa, India
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Mamadou Lamin Sy
Colleague at ChargepointRoseto Degli Abruzzi, Abruzzi, Italy
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Jacquelynn Pratt
Colleague at ChargepointGreater Phoenix Area, United States
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CB
Christopher Brown
Colleague at ChargepointGilbert, Arizona, United States
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Kristine Kluzak
Colleague at ChargepointAlpine, California, United States
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Quick answers generated from the profile data available on this page.
Rishab Yash works for ChargePoint.
Rishab Yash is listed as Quote Specialist | RMA & Escalation Management | Customer Experience Expert at ChargePoint" at ChargePoint.
Rishab Yash is based in Bengaluru, Karnataka, India while working with ChargePoint.
Rishab Yash has worked for Chargepoint, Tech Mahindra, and [24]7.Ai.
Rishab Yash's colleagues at ChargePoint include Donald D., Christoph Von Essen, Oscar Mendez, Peter Thompson, and Chris Beebe.
You can use AeroLeads to view verified contact signals for Rishab Yash at ChargePoint, including work email, phone, and LinkedIn data when available.
Rishab Yash holds Bachelor Of Hotel Management, Service from Garden City College Of Sc And Mgt. Studies.
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