 To solve the issues raised by end users through RaiseAticket tool within the time frame. Worked on both Service Requests and Change Request. Worked on Functional Specifications for new Developments. To interact with users, understand the requirements and to work on the same. Maintain Work History for all the tickets until it is closed. Involved in daily stand-ups to discuss ongoing project. Requirement Gathering: Interacting with key stakeholders to understand their business process and challenges related to Material Management. Solution Decision and Configuration: Preparing and signing off of BBP and KDS documents. Configuration based on the Business process mentioned in the BBP and the data from KDS. Preparing Functional specifications for new developments. Integration: Integration with other modules like SD, FI and PP for cross module business requirement. Testing: Involved in Unit testing, Integration testing, and User Acceptance testing using the data migrated to Quality system, to ensure the SAP MM related configurations meets the business requirements. Training: Preparing training videos, User manuals and providing training to the end users on how to use system related to SAP MM. Go-Live and Post-Implementation Support: Providing support during initial period after system go-live, assisting with data migration, cut-over activities and resolving the issues faced by the end users.

Managed procurement processes, negotiated with suppliers, and ensured timely delivery of materials.Implemented cost-saving strategies and improved supplier relationships.Coordinated with various departments to maintain efficient supply chain operations.