I have around 6+ years of experience with different industries and organizations. Which includes sales and operations in banking, as an associate consultant in email and chat support for international airlines (the aviation industry), and currently in the Edtech industry as a customer support executive (helpdesk) through chat.With five years of experience on and off the field, I understand that every customer is an opportunity to provide unique service as per their request or demand. This can only be provided by understanding the customer's needs and putting yourself in the customer's shoes in that situation.