Spearheaded product vision and user journey development for an innovative startup leveraging AI and content visualization to modernise competitive exam preparation•Conducted comprehensive user research, including surveys and interviews, to identify student pain points and validate feature concepts, ensuring product-market fit•Aligned key management stakeholders on a unified product vision and strategy•Designed an intuitive UI/UX for mobile app and website, strategically highlighting… Show more Spearheaded product vision and user journey development for an innovative startup leveraging AI and content visualization to modernise competitive exam preparation•Conducted comprehensive user research, including surveys and interviews, to identify student pain points and validate feature concepts, ensuring product-market fit•Aligned key management stakeholders on a unified product vision and strategy•Designed an intuitive UI/UX for mobile app and website, strategically highlighting contextual features to enhance user engagement and learning outcomes•Implemented agile methodologies by setting up JIRA, creating detailed user stories, and conducting daily standups, significantly improving project management and team productivity. Show less

Implemented transformative strategies to position the Solargraf app as a market leader for solar designs and quotes, servicing over a million homes annually•Broadened the app’s target audience by introducing AI-driven advanced tools for solar and storage design, resulting in a 10-fold reduction in design time, aligned with market demands.•Reduced churn rate and increased NPS by 38 points through meticulous attention to customer feedback and comprehensive UI/UX… Show more Implemented transformative strategies to position the Solargraf app as a market leader for solar designs and quotes, servicing over a million homes annually•Broadened the app’s target audience by introducing AI-driven advanced tools for solar and storage design, resulting in a 10-fold reduction in design time, aligned with market demands.•Reduced churn rate and increased NPS by 38 points through meticulous attention to customer feedback and comprehensive UI/UX enhancements•Significantly amplified app usage metrics by leveraging insights from analytics software, resulting in a 4X increase in no. of monthly projects•Mentored a high-performing global team of 7 product managers via one-on-one coaching and brainstorming sessions•Successfully expanded the app's reach to a global scale by launching it in 3 new countries, with plans for further expansion into 17 additional markets.•Bolstered trust and credibility of the product by getting the app’s modelling engine certified by financing entities and government labs like NREL Show less

Forged a digital platform offering an array of solar services to empower homeowners and installers for faster sales closures and solar installations• Accelerated the sales closure speed by 30% by launching an AI-based solar recommendation and panel visualisation web application that was accessed by over 50,000 homeowners monthly and was integrated with Salesforce• Fostered installer loyalty at Enphase via a digital suite comprising 5 service-based products, addressing critical gaps in… Show more Forged a digital platform offering an array of solar services to empower homeowners and installers for faster sales closures and solar installations• Accelerated the sales closure speed by 30% by launching an AI-based solar recommendation and panel visualisation web application that was accessed by over 50,000 homeowners monthly and was integrated with Salesforce• Fostered installer loyalty at Enphase via a digital suite comprising 5 service-based products, addressing critical gaps in the solar installation process• Scaled up Enphase’s product team (hired 10+ product managers) to diversify the company's offerings and reinforce its market presence• Recognized for outstanding performance and leadership, earning a promotion to Senior Product Manager within a year. Entrusted with integrating a newly acquired product into Enphase's digital ecosystem Show less

Responsible for setting up the digital infrastructure for Airtel’s 3,000 stores and its 10K+ employees• Worked with a UK-based design consultancy to introduce experiential retail concept in airtel stores aided by introduction of interactive digital experiences leading to higher customer satisfaction and engagement• Launched a web portal to digitalize the hiring and operational processes resulting in timely execution, reduced errors and more satisfied employees• Reduced a yearly cost… Show more Responsible for setting up the digital infrastructure for Airtel’s 3,000 stores and its 10K+ employees• Worked with a UK-based design consultancy to introduce experiential retail concept in airtel stores aided by introduction of interactive digital experiences leading to higher customer satisfaction and engagement• Launched a web portal to digitalize the hiring and operational processes resulting in timely execution, reduced errors and more satisfied employees• Reduced a yearly cost of 2M INR by developing an android app to replace physical biometric devices• Implemented Appointment Management system, reducing wait times by 40% and saving 10M INR/year• Rolled out the concept of NPS in Airtel Stores. Conferred with the Silver Award for the execution Show less

Instituted the in-house GTM ecosystem for the Wynk Music, Movies & Games apps by integrating with various distribution channels of Airtel to help increase the active users for the apps• Introduced marketing campaigns using low-cost Airtel channels leading to Rs.13M monthly savings• Designed and launched two High-Decibel Campaigns that were backed up by ATL communications• Worked on the UI & UX design and executed the launch plan for the Wynk Movies app

Managed a team of 7 Territory Sales Managers for 3 districts with a revenue of 90 Crores p.a.• Focused on activating improvements in sales processes and driving execution excellence in my team• Ranked as No.1 ZSM in Haryana in August’14 in GPS sales contest based on 7 major KPIs

Worked on projects across Marketing, Sales & Customer Service for a few months each• Marketing: Redesigned the prepaid self-care portal and developed a 360-degree Communication Strategy for it• Sales: Managed 4 Channel Partners in Shimla handling 30 Crores p.a. of airtel prepaid business

Founded Fruitilicious in 2013, a start-up at IIMA for door-to-door delivery of fresh fruits every day. - Designed and developed a user-friendly web platform and set up strategic vendor partnerships; this initiative quickly boomed, serving over 500 customers within 2 months, demonstrating its potential for large-scale growth

Developed analytical models using the long-tail effect, price buckets and regression models that helped predict sales and improve pricing strategies of various products