Rishabh Goswami Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Plan, install, maintain and troubleshoot IoT hardware, software, and peripheral equipment.Set up equipment for employee use, maintaining record of daily data communication transactions, problems and remedial action taken, and installation activities.Developed training materials and procedures and train users for use of hardware and software.Prepare evaluations of software or hardware and recommend improvements or upgrades.

Vancouver, Canada Area

Installing, configuring, testing, maintaining, monitoring and troubleshooting end user computing devices, network, and related hardware and software to maintain effective and efficient system operation.Strong ability to prioritize and handle multiple tasks while meeting tight deadlines, goals and targets in a fast paced work environment.Developing and maintaining system documentation including asset information, procedure manuals, network configuration drawings and location drawings.Proven expertize in administration, implementation, and support of desktop and telecommunications infrastructure.Experience with technical design and solution development for various projects.Experience with successful deployment and upgrade for various technical equipment - Servers, switches, routers, printers, Laptops, Computers, monitors.Successfully managed a workforce of almost 200 users in a challenging environment. Excellent critical thinking and analytical abilities.Ability to work with business areas to understand business requirements and develop solutions.Business acumen and the ability to explain/translate technical concepts to non-technical stakeholders.A strong team player who puts teams success before his or her own.Strong interpersonal and communication skills.The ability to actively build and maintain positive client relationships.

Abbotsford, Bc

Provide business systems, network and internet support to clients in response to identified difficultiesExperience in Exchange, Active Directory and Windows Server 2008/2012Networking skill in servers, firewalls, and switchesFamiliarity with a testing regimen and the SDLCProven time management and organizational skills with the ability to manage multiple and competing prioritiesDocument test results, update the regression test plan, and record work activities in the corporate tracking systemManage the backups of the servers and critical organization dataImplemented new handheld systems successfullySuccessfully managed the security of the organization’s servers and individual usersWork closely with the development and analyst teams to ensure quality solutions are deliveredMicrosoft Desktop / Server Deployment, Software and Hardware Inventory -Platforms: Windows XP / 7 and Windows 2003/2008Ability to perform systems & network troubleshooting

Toronto, Canada Area

Successfully performed the duties of product testerDesignated Data backup professional, backed up critical server data each monthRan SQL queries each month to produce various invoices, critical to company billing processInteracted with various clients regularly and maintained company rapportCreated and maintained projects and manuals of a number of user applicationsPhysically installed servers in the main Data server roomMaintained the testing environment network cabinetActed as Admin of a number of user applications

Abbotsford, British Columbia, Canada

Solve critical technical issues with documenting critical proceedings as required per company processParticipated in various cross-functional projectsMaintained proper reports and records of completed services for clientsResponsible for debugging software applications Ensure the proper working of all departments City of Abbotsford – fire halls, City building, Police stations, Operations yard, etc.Handled the tasks of troubleshooting, upgrading and administering different systemsHandled troubleshooting issues related to hardware and software applications