Rishabh Kumar Email & Phone Number

Key Roles – BSNL/YBL Project• Client Requirement Gathering>> Performed key role in understanding client requirements and make them understood to every member of my team. Got chance to travel and meet all India 4 BSNL zones.>>Had Meeting with different zone BSNL GMs and make them understood of IN10s product.>>Worked on SRS document with manager and helped him to create proper solution document.>>Managed client meetings and shown presentation on company project delivery plan.• Company Software patch deployment and testing>>Made technical requirements document and shared with development team for product development.>>Deployed product on servers and tested them.• Created and Performed Test cases>>Created test cases for the product released to onsite team and found issues and their solutions.>>Worked in testing of application and found gaps and provided proper solution to the development team.• Lead role in completing all tasks by managing resources>>Managed resources to perform all activities on time>>Provided training to new resources on company product• Project/product Delivery to Client>>Performed key role in company product delivery and live testing with client.>>Given training to client on product delivered by company.• Operational Activity>>Lead Operational activities for BSNL bill generation and handled crores of customer data And took care of managing data into data base.>>Configured Application for proper customer data indexing and on the fly statement generation process.• System Integration>>Worked on integration of system with SMTP, SMSC and FTP servers of clients.• Scripts>>Worked on script part to manage huge amount of data and their delivery to client FTP servers.>>Worked on Scripts to create proper backup of data.Key Roles – ZTE• My main role was helping ZTE in developing Bill formatter tool by sharing my knowledge of BSNL system.

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  Rayat Bahra University